Annoying and Potential for Fraud
Not much to this app, which is fine. However, when you want to send the card anywhere the screen and cursor is white with no prompt. So you have to press around until eventually you hit the correct spot so you can type in the info. The info you type in is ALSO white, so you can’t see what you’re writing. So you better feel confident that you didn’t mistype or you’ll have sent your insurance information to some random person. That’s NOT A GOOD THING.
Show more
Terrible app
Does not load the pages. Useless app.
Awful
My abusive ex-wife’s name has been on my app for 6 years and NOBODY has removed it no matter how many times I have called and asked. So every time I get medical care, I have to see it. Thanks HAP!
Nothing but the ID cards
This app does nothing to show you your plan information. It only shows your ID cards and a provider directory. Nothing about your EOBs, or how much deductible is left or anything like that. I switched over from BCBS and their app is so much better and more useful. I can see all EOBs and deductible information and what my plan covers and all that. I guess I get what I pay for. I switched to HAP because it was cheaper for my family.
Show more
Garbage
Doesn’t work and there is no support to help. Much like there customer support for any other issues.
