App doesn’t work
Cannot scan membership barcode in store and no option to search for products in the app
Plum Market: Five-Star Aisle, One-Star App
Plum Market is making a significant push into the Palm Beach Gardens market with its upcoming PGA Boulevard location, but there is a jarring disconnect between its high-end physical branding and its archaic mobile app. Despite hosting a dedicated promotional tent outside the construction site specifically for app downloads, the digital platform feels like a relic from 2016, lacking the "Live Well, With Taste" aesthetic found in-store. In 2026, a brand's app space is a direct reflection of its identity, and this outdated interface undermines the upscale experience the store aims to provide. While the physical store appears beautiful and full of potential for its late March opening, the digital storefront requires immediate investment to match the quality of the retail space and meet the standards of the modern, AI-integrated shopping era. You guys are stepping into Florida now. Stakes are high.
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Issues issue issues
Doesn’t load quickly. Coupons don’t always apply. Logs me out and won’t let me log in, password recovery doesn’t work.
Terrible app, all glitches
This is the worst store app I’ve ever used. Never works and full of tech glitches. Do better!
Coupons don’t stay checked
They need to fix this app. It doesn’t work right.
