Rental agency’s phone says to use the app to report issues and it doesn’t work
Throughout this week, we have had multiple issues with this house. When we called agency, automated message say use app. The hot tub was part of the reason we rented this house and have only been able to use it 1 day this week. At this point it seems like the whole system is broken.
Doesn’t work
This app doesn’t work. It won’t let me check in , so I can rate the terrible property I’m in. It doesn’t load the property address information .
Sept 19
Easy to use/understand. Very detailed.
Convenient and easy
This new app makes it simple to refer your rental information. We are also glad that we can share the app info with visiting guests.
Family getaway
We had a wonderful time big guppy was very clean and family atmosphere very private short walk to beach very private beach our whole family loved our stay kids enjoyed private pool and play area thank you for making our family vacation very memorable
Family Vacation
This was our first family vacation with children and their families. We made memories that will last a lifetime. We had plenty of room with six adults. We loved the location and views of the ocean. The pictures are exactly what you get. The place is beautiful!
Great Stay
Very Nice Unit!
Jus’ Ducky #401
We appreciate all the upgrades this season. We have a few suggestions and also a few repairs that need to be made.
Repairs:
Latch for screened porch door.
Latch on medicine cabinet door-right Oceanside bathroom.
Hinge on vanity door-right street side bathroom.
Suggestions:
Lighting in corner behind sofa.
Shades for kitchen windows.
Additional hooks/towel racks for bathrooms.
Chair leg sliders for wooden stools.
New tongs for kitchen.
Repairs:
Latch for screened porch door.
Latch on medicine cabinet door-right Oceanside bathroom.
Hinge on vanity door-right street side bathroom.
Suggestions:
Lighting in corner behind sofa.
Shades for kitchen windows.
Additional hooks/towel racks for bathrooms.
Chair leg sliders for wooden stools.
New tongs for kitchen.
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Wonderful week!
This was the most comfortable home away from home ever! Thank you for everything! Convenient to the beach access and we enjoyed every minute of our stay at Sunkist!!! 9/5 - 9/12. Wonderful weather as well!!! We enjoyed the natural light show after our trip down to the beach! The Lightning was so beautiful and dramatic over the beach!!! The hardest part was leaving this past weekend! But we would definitely rent Sunkist again!!! Thanks for being pet friendly!!!!
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Please Update!
No place to check out as email tells you to.
Disappointed
We’ve stayed here 3x now and the cleanliness hasn’t ever been great but this trip was the worse. The floors were disgusting, our feet were black. Dishes were so dirty but I know why - the dishwasher was broken. We called twice for maintenance and never even got a call back. There was a baby pacifier in one of the beds, not ours. The patio furniture is all broken. Had someone called us back I probably wouldn’t have even left a negative review. Also the cleaning staff in lobby was sooo rude. Also got stuck in the elevator - tho I know that’s no one’s fault.
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Beautiful home
We had a great time. The house had everything we needed. Close to the beach and the pool was great after the hot days. Thank you for the Duck donuts! 🏝️🩷
Unhappy with app update
Recent app update is not allowing payments to be made through the site. I have to call customer service to process payments each time. This wasn’t an issue before the update!
Pelican landing
Great week, clear ocean and few waves. The lost colony was still playing so we went. Putt putt golf, wright brothers memorial, many great restaurants nearby. Pool is very short walk
Help
We arrived to check into our VRBO that we prepaid and we are locked out. We have been speaking with Donnna Ricardo up until today and she is not responding to our urgent phone calls and text request requesting the code to enter the home.
lots of potential
This house has a lot of potential. We just wish that the owners would give it the TLC that is needed to get a 5 star review. Being AirBnB owners ourselves? we know what it takes to give vacationers what they want. A broken bed frame and a dishwasher that doesn’t work is not helpful in keeping renters happy.
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Wonderful house
We have been coming to this house for many years. The kitchen looked wonderful this year. The floors did as well. The new carpets were delightful. Unfortunately, my father was hospitalized Sunday after dinner and died this Sunday. It was good to have the family together. Thank you.
Clean
Well equipped including beach chairs and kitchen equipment and very comfortable
What is wrong with this app
Every time I hit a button it just reloads the current page. Nothing works here.
Gorgeous Home
This home is in excellent condition. It truly exceeded our expectations. Rooms and kitchen were well appointed. The golf cart, beach towels and chairs were a great added touch. The plethora of dolphins were a highlight of the week. If we returned to Harbor Island, we would definitely rent this home again.
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