Please Update!
No place to check out as email tells you to.
Disappointed
We’ve stayed here 3x now and the cleanliness hasn’t ever been great but this trip was the worse. The floors were disgusting, our feet were black. Dishes were so dirty but I know why - the dishwasher was broken. We called twice for maintenance and never even got a call back. There was a baby pacifier in one of the beds, not ours. The patio furniture is all broken. Had someone called us back I probably wouldn’t have even left a negative review. Also the cleaning staff in lobby was sooo rude. Also got stuck in the elevator - tho I know that’s no one’s fault.
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Beautiful home
We had a great time. The house had everything we needed. Close to the beach and the pool was great after the hot days. Thank you for the Duck donuts! 🏝️🩷
Unhappy with app update
Recent app update is not allowing payments to be made through the site. I have to call customer service to process payments each time. This wasn’t an issue before the update!
Pelican landing
Great week, clear ocean and few waves. The lost colony was still playing so we went. Putt putt golf, wright brothers memorial, many great restaurants nearby. Pool is very short walk
Help
We arrived to check into our VRBO that we prepaid and we are locked out. We have been speaking with Donnna Ricardo up until today and she is not responding to our urgent phone calls and text request requesting the code to enter the home.
lots of potential
This house has a lot of potential. We just wish that the owners would give it the TLC that is needed to get a 5 star review. Being AirBnB owners ourselves? we know what it takes to give vacationers what they want. A broken bed frame and a dishwasher that doesn’t work is not helpful in keeping renters happy.
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Wonderful house
We have been coming to this house for many years. The kitchen looked wonderful this year. The floors did as well. The new carpets were delightful. Unfortunately, my father was hospitalized Sunday after dinner and died this Sunday. It was good to have the family together. Thank you.
Clean
Well equipped including beach chairs and kitchen equipment and very comfortable
What is wrong with this app
Every time I hit a button it just reloads the current page. Nothing works here.
Gorgeous Home
This home is in excellent condition. It truly exceeded our expectations. Rooms and kitchen were well appointed. The golf cart, beach towels and chairs were a great added touch. The plethora of dolphins were a highlight of the week. If we returned to Harbor Island, we would definitely rent this home again.
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Super Clean
A great house. Super clean and plenty of activities to keep the kids busy. I would suggest TVs in the bedrooms. The only one with a TV was the primary bedroom. Also, the primary bedroom does not allow access to the closet. The virtual tour shows the primary with a closet so this is misleading. There was a small portable clothing rack in the corner of the room to use but the closet was locked and required a code for access. A primary without a closet is not feasible. The hot tub was old and did not fully function either.
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Clam Bake
This property was listed as keyless. It was not keyless. The home alarm system kept going off also with several messages. There is no outdoor shower as listed it does not work. Yes I told Thomas about this and all I got was we will put a work order in or excuses.
The lady who checked us out was very nice. The property was clean and the maintenance guy who cane out to our home was very friendly.
We will not be staying at this location again.
The lady who checked us out was very nice. The property was clean and the maintenance guy who cane out to our home was very friendly.
We will not be staying at this location again.
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Caribe stay
This is our second time renting a condo here and both times we absolutely love the property. This unit was perfect, had everything for the week.
Did not allow review of property.
I could not check in or check out. Therefore, I could not leave feedback on the property.
Caribe resort, Orange Beach, AL
Haven’t even checked in and the Caribe has already messed up my reservation details. Doesn’t reflect the extra I paid for early check in or check out and also showing the wrong condo. What’s the point of booking 7 months in advance if they can change your room at the last minute???!
App
Said info for the area we rented. Was looking for dining suggestions but couldn’t find anything for the area on the app.
Stay in CA602N
First, the view is absolutely amazing and was definitely one of the highlights of our stay.
The condo listing mentioned that the owners have been making updates, and it does appear that much of the kitchen and both showers have been renovated. However, considering the price of the rental, there are still several areas that could use additional attention.
The tile flooring either needs to be replaced or, at a minimum, professionally cleaned and re-grouted. It also becomes very slippery when coming in from the beach or stepping out of the shower, which could be a safety concern.
The kitchen cabinets have been updated, but the remaining cabinetry throughout the condo, along with the ceiling fans, could use modernization. The ceiling fans cannot be operated by the wall switches, which is inconvenient, especially at night. In addition, they are quite old, become very noisy at higher speeds, and are not very effective.
The mattresses throughout the condo also need to be replaced. They were very uncomfortable. The king bed consists of two twin mattresses that separate during the night, leaving a gap in the middle, and the bed is extremely firm. The other mattresses sag significantly, even when simply sitting on them. We also noticed that one of the bed frames appears to be coming apart from the headboard.
Finally, the rugs in the back bathroom are quite worn, stained, and dated. Replacing them would greatly improve the overall appearance and cleanliness of the space.
Overall, we enjoyed our stay, especially the incredible view and the updates that have already been completed. With a few additional improvements, the condo would better reflect the premium price being charged.
The condo listing mentioned that the owners have been making updates, and it does appear that much of the kitchen and both showers have been renovated. However, considering the price of the rental, there are still several areas that could use additional attention.
The tile flooring either needs to be replaced or, at a minimum, professionally cleaned and re-grouted. It also becomes very slippery when coming in from the beach or stepping out of the shower, which could be a safety concern.
The kitchen cabinets have been updated, but the remaining cabinetry throughout the condo, along with the ceiling fans, could use modernization. The ceiling fans cannot be operated by the wall switches, which is inconvenient, especially at night. In addition, they are quite old, become very noisy at higher speeds, and are not very effective.
The mattresses throughout the condo also need to be replaced. They were very uncomfortable. The king bed consists of two twin mattresses that separate during the night, leaving a gap in the middle, and the bed is extremely firm. The other mattresses sag significantly, even when simply sitting on them. We also noticed that one of the bed frames appears to be coming apart from the headboard.
Finally, the rugs in the back bathroom are quite worn, stained, and dated. Replacing them would greatly improve the overall appearance and cleanliness of the space.
Overall, we enjoyed our stay, especially the incredible view and the updates that have already been completed. With a few additional improvements, the condo would better reflect the premium price being charged.
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Tcurry
The app keeps glitching anytime I try to view something other than the address of my rental. If I click on the amenities button the screen goes crazy then goes back to the Home Screen. It did the same thing when I was trying to make the payment.
Glitchy
Since the update I can no longer make a payment. It glitches out constantly. The update is pointless if it doesn’t work for making payments.
