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Vacasa - Vacation Rentals

Vacasa - Vacation Rentals

Easy booking and home guides

24K ratings
165 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

Released
August 18, 2019
Updated
October 13, 2026

Features

Developer

Vacasa, LLC
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Vacasa - Vacation Rentals screenshot #5 for iPhone
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Reviews summary↘︎
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About

Discover and book thousands of vacation rentals across North America. Browse detailed listings with photos and 3D tours, filter by your needs, and manage your bookings easily. Access trip details offline for a seamless travel experience.

✓Thousands of vacation rentals
✓Advanced search filters
✓3D home tours
✓Save favorite rentals
✓Offline trip details
✓Guest management
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What users say about Vacasa

Reviews of Vacasa are mostly negative: the Travel app is rated 4.9/5 from 24K App Store ratings. What users like most: easy booking process, fantastic experience with Wyndham Rewards. Top complaints: expensive fees, hidden fees. Summarized from real user reviews.

Positive things

  • 👍Easy booking process
  • 🚀Fantastic experience with Wyndham Rewards
  • 👍Great for longer-term rentals
  • 👍Excellent management and communication
  • 👍Amazing properties
  • 👍Helpful and friendly staff

Negative things

  • 💰Expensive fees
  • 🐛Hidden fees
  • 🔍Lack of direct owner/host communication
  • 🔍Inflexible policies
  • 🔍Poor customer service
  • 🐛Unreliable property conditions
  • 🐛Inefficient booking/reservation management
See all reviews

What's New in Vacasa

2.9.3

October 13, 2026

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Worst customer service

Do not use Vacasa. If anything happens during your trip, you either message a bot or wait hours on the phone to get a hold of a real person. Left an item behind during our stay and what should have been simple, ended up being the most complicated situation as they kept assuring me they would reach out to the “local” team. Eventually, they stopped responding altogether. That was my first and last time booking any trip through Vacasa.
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AAppleUser0102

Run!

Horrible website and app. Developer has no business sitting in front of a keyboard much less selling its services. They have no idea what they are doing.
BBingoTreasure.com

Super friendly company

Every time I go on vacation, I book with Vacasa. Their properties are always so beautiful and clean! ✨
OOryfe17

Mountain getaway

We rented berry content for 20 people. The maintenance team was extremely fast and friendly. Although it was operator error. lol. The cabin was clean and very nice. Cons are the grill is not large enough for the food for 20 people and it’s hard to get anyone on the phone but they do respond to emails extremely fast. I would absolutely stay there again.
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TTnTrooper

AWESOME

VACASA is amazing! From booking, to the property 5⭐️
W4WORSHIP 4EVER
See 160 more reviews

Developer apps

Vacasa Homeowner
Vacasa Homeowner

Manage your vacation home

💼 Business

(7.8K)

Free
Compass to Vacasa
Compass to Vacasa

by Vacasa, LLC

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Reservation cancellations without explanation

Bug

Broken/malfunctioning amenities in properties

Bug

Inaccurate property descriptions and listings

Bug

Difficulties with check-in/check-out processes

Bug
✨

Requested Features

4 requests

Ability to edit/extend reservations

Feature

Improved communication and transparency

Feature

More flexible policies and refund options

Feature

Enhanced property vetting and quality control

Feature

FAQ

What can I do with the Vacasa app?

The app allows you to search and book vacation rentals across North America. You can filter listings by size and amenities, view property photos and 3D tours, read reviews, and save homes to your favorites. It also helps you manage your bookings and access trip details.

How does the booking process work?

Booking is designed to be simple with clear descriptions to avoid surprises. You can make a reservation with just a few taps. After booking, you can add guests to your reservation and share the itinerary.

Can I access my trip details without internet?

Yes, the app features an offline mode that allows you to access necessary trip details like driving directions and home entry codes even when you have spotty reception or no internet connection.

Is the app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What kind of properties can I find?

You can find thousands of remarkable vacation rentals across North America. The app allows you to filter these rentals by home size and desired amenities, helping you find the perfect place for your getaway.