It's alright
The app has a lot of bugs and sometimes it doesn’t work and you have to open the web version to unlock all the functionalities, You can only really reply to guests and see your calendar on this app.
Buggy and annoying
I have declined a review so many times that I decided to just one star. Stop bothering me for a review, and make your app better.
So I’ve already reviewed and now it’s asking me to review again. Your app is terrible. Stop with the AI and just let it be. I’m about to leave this platform.
So I’ve already reviewed and now it’s asking me to review again. Your app is terrible. Stop with the AI and just let it be. I’m about to leave this platform.
Useless
The worst app of any booking platform - it just won’t open the calendars - no idea why on wifi and NBN - just a glitch in their app - it’s impossible to use on my phone
New host criteria
I do like VRBO, I find the guest are a better caliber and they are way more host supportive than AIRBNB and the bad guests you get on that platform. However, I find I am getting less bookings despite have a stellar feedback level. I just got notice I may not keep my seller status because not enough reviews or bookings in a 3 month period. That says more about them than the hosts. Their fees are too high. Guests and hosts both pay way too high fees plus taxes. They won’t let you go back to the 3% yearly plan. I think STR is struggling and these big companies aren’t make policies that help these businesses grow.
Show more
Terrible communication
I do not receive communication when my properties gets restricted due to reason such as a pending Homesharing renewal or sometimes a mistake on VRBO’s end. I never aware that it’s restricted until I go to look at the property and I am not made aware of this. I have to be told by an upcoming guest that they can’t see my listing. I’m not gonna go into too much detail, but I am very frustrated with this lack of communication and and then turn around and call me a partner. I don’t feel much like a partner when the roles are enforced on me.
Show more
