Disgusting app
Fails constantly to accept code sent for
2fa no help from customer service appalling service and appalling app all lies from hostaway as does not work
2fa no help from customer service appalling service and appalling app all lies from hostaway as does not work
Don’t take their words for it
Always double check their work while being onboarded. Our financial formals got screwed up and it costed us tens of thousands of dollars.
Dark mode needed
Design is not practical & needs work. Feels cluttered and no option for dark mode. Hard to utilize in the field while competing tasks.
Ask for full updates all the time
Every time I open it it asks me to fully update the app.
It also has issues updating availability in Airbnb which is an issue we have to escalate every time. Not sure if there are better alternatives though. Do your research.
It also has issues updating availability in Airbnb which is an issue we have to escalate every time. Not sure if there are better alternatives though. Do your research.
Few Improvements, Very Slow Customer Service
Terrible onboarding. Clunky. Few improvements to note in years. Customer service for small issues is fine, except when it’s not. Anything larger or requiring escalation is non existent.
