Hostaway – Vacation Rental PMS

Hostaway – Vacation Rental PMS

Manage Bookings & Guests

436 ratings
358 reviews
Free

Details

  • Released
  • Updated
  • May 26, 2017
  • August 6, 2026

Features

Hostaway – Vacation Rental PMS screenshot #1 for iPhone
Hostaway – Vacation Rental PMS screenshot #2 for iPhone
Hostaway – Vacation Rental PMS screenshot #3 for iPhone
Hostaway – Vacation Rental PMS screenshot #4 for iPhone
Hostaway – Vacation Rental PMS screenshot #5 for iPhone
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About

This AI-powered platform helps professional short-term rental operators manage bookings, automate guest communication, and sync listings across multiple channels. It streamlines operations to increase efficiency and business growth, offering features like dynamic pricing and owner portals.

AI-powered vacation rental management
Sync listings across channels (Airbnb, Vrbo)
Automate guest communication
Dynamic pricing for increased earnings
Unified inbox for reservations and conversations
Direct booking website creation
Owner portals and automated statements
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What users say

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+1

What's New in Hostaway

1.32.7

August 6, 2026

Hey Hosts! We've been hard at work preparing exciting new features, plus security updates and bug fixes under the hood. Stay tuned and happy hosting!

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User reviews

Dark mode needed

Design is not practical & needs work. Feels cluttered and no option for dark mode. Hard to utilize in the field while competing tasks.

Ask for full updates all the time

Every time I open it it asks me to fully update the app.
It also has issues updating availability in Airbnb which is an issue we have to escalate every time. Not sure if there are better alternatives though. Do your research.

Few Improvements, Very Slow Customer Service

Terrible onboarding. Clunky. Few improvements to note in years. Customer service for small issues is fine, except when it’s not. Anything larger or requiring escalation is non existent.

Long time member

Wish Hostaway didn’t exist, it’s a horrible company with awful support. They constantly raise prices despite not living up to expectations. If you actually look at the reviews you will see that they have new clients leave a review during the onboarding process. If you look only at reviews from longer term subscribers you will see that the vast majority wishes we made a better decision and stayed far away from Hostaway.
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Keeps getting better

Easy to use. Would love to see the ability to add photos and rearrange photos in the app. Please consider.

User experience

🐞

Reported Bugs

3 issues

Notifications not working consistently

Bug

Calendar view issues after recent updates

Bug

Integration problems with certain OTAs

Bug

Requested Features

4 requests

Improved mobile app with more features

Feature

Easier cancellation and refund process

Feature

Better multi-property management tools

Feature

Enhanced reporting and analytics

Feature

FAQ

What does Hostaway do?

Hostaway is an AI-powered vacation rental management platform designed for professional short-term rental operators. It helps users manage bookings across major channels, automate guest communication, sync listings, and boost direct bookings from a single, unified platform.

What are the key features of Hostaway?

Key features include real-time sync of availability, pricing, and calendars across channels like Airbnb and Vrbo. It offers a unified inbox for reservations and conversations, AI-powered guest communication automation, dynamic pricing to increase earnings, advanced reporting, and self-serve owner portals.

How much does Hostaway cost?

The provided description does not explicitly state pricing details. However, it is described as a 'freemium' model, suggesting there may be a free tier or trial available, with advanced features or scaling likely requiring a paid subscription.

Who is Hostaway designed for?

Hostaway is built for property managers and hospitality brands that are scaling their operations, from managing 5 to over 500 properties. It is specifically targeted at professional short-term rental operators.

Can Hostaway help me get more direct bookings?

Yes, Hostaway allows you to create or connect your own direct booking website. This feature helps cut down on Online Travel Agency (OTA) commissions and provides a platform to drive more bookings directly through your own channels.