Comparison

Hostaway vs Guesty

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hostaway

This platform streamlines vacation rental management for professional operators. It unifies bookings, guest communication, and channel syncing to boost efficiency and growth. Features include AI-powered automation, dynamic pricing, and direct booking website creation.

Highlights
  • Manage bookings across major channels
  • Real-time sync of availability and pricing
  • Automate guest communication with AI
  • Increase earnings with dynamic pricing
  • Track performance with advanced reporting
  • Create direct booking websites
  • Integrate with 200+ tools
Features
Read full description

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation. WHAT YOU CAN DO WITH HOSTAWAY Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) – Real-time sync on availability, pricing, and calendars across all connected channels. – Manage all reservations and conversations in one unified inbox. – Automate 93% of repetitive guest communication with AI Replies. – Increase earnings by 25%+ with Dynamic Pricing. – Track performance with advanced reporting and insights. – Self-serve Owner Portals and automated statements for professional, transparent owner reporting – Connect your 200+ tools through powerful integrations. – Create or connect your own direct booking website to cut OTA commissions – Available in 6 languages (and growing!) Everything works together, so you don’t have to. WHY HOSTS CHOOSE HOSTAWAY Built for property managers and hospitality brands scaling from 5 to 500+ properties, Hostaway grows with you. Knowing that 24/7 hospitality needs immediate assistance, Hostaway provides: – Award winning 24/7 phone support, with help always a call away. – A comprehensive Help Center for self-service. – A 97%+ customer satisfaction rating. – Global, multi-language team coverage for local understanding. When something matters, you get real help, fast. GET STARTED Get Hostaway and experience a smarter way to manage your vacation rental business, one that’s built to scale with you.

About

Guesty

Manage your hospitality business efficiently from your mobile device. This app provides a unified inbox for guest messages, task management for operations, and oversight of reservations. It offers performance highlights and areas needing attention on the homepage.

Highlights
  • Performance highlights
  • Unified guest message inbox
  • Operations and task management
  • Reservation monitoring and modification
  • Team management
Features
Read full description

Never miss a beat with the power of Guesty in the palm of your hand. The new Guesty app is your ultimate partner in managing your hospitality business. The Guesty app empowers you to: - Put your priorities first: Access performance highlights and areas requiring attention directly on the homepage - Engage with ease: View and respond to all guest messages directly from one unified inbox - Master operations on the go: From maintenance tasks to team management, take command of your operations - Stay on top of reservations: Modify and monitor your bookings effortlessly, ensuring seamless oversight of reservations Put the most advanced technology to work for you. Manage, automate, and streamline your business on the go – all within one powerful app.

Screenshots

Hostaway4 screens
Guesty4 screens

Verdict

The call

Hostaway and Guesty both sit at 4.3 stars, but that hides the real split: 77% of Hostaway's written reviews are positive against 17% of Guesty's. Hostaway also leads on monetization model (free vs freemium). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for Hostaway against 4.2 for Guesty. Both are backed by a comparable volume of ratings — 449 and 570 respectively. Written reviews are what separate them: 77% of Hostaway's written reviews are positive against 17% of Guesty's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. Both last shipped on November 6, 2026.

Scorecard2 real differences · 8 level
Hostaway versus Guesty: the parameters behind the verdict, then further details
ParameterHostawayGuesty
PriceFreeFree
Rating4.3 (449 ratings) — better4.2 (570 ratings)
Positive reviews76.9% of reviews — better16.8% of reviews
Number of ratings449570 — better
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad — betteriPhone
Requires iOS16.4 — better17.0
Further details — not scored
Size88 MB90 MB
Age rating4+4+
DeveloperHostawayGuesty

Customer experience

Hostaway

All ratings449 ratings
Positive80.0%
Neutral4.5%
Negative15.6%
Written reviews372 reviews
Positive76.9%
Neutral4.6%
Negative18.5%

Guesty

All ratings566 ratings
Positive77.7%
Neutral2.5%
Negative19.8%
Written reviews119 reviews
Positive16.8%
Neutral8.4%
Negative74.8%

User reviews

Hostaway

From 449 App Store ratings

What we love

  • 🚀 Great features
  • 👍 Excellent onboarding and customer support
  • 💡 Powerful channel management capabilities
  • 🔒 Reliable and secure platform

Room to improve

  • 🐛 Occasional bugs and glitches
  • 📱 Limited functionality in mobile app compared to web version
  • ⏱️ Slow response times from support in some cases

Guesty

From 570 App Store ratings

What we love

  • 🚀 Stable and easy to use
  • 💡 Great for managing short-term rentals
  • 👍 Useful calendar and messaging features

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Limited functionality in mobile app
  • 🕰️ Unreliable notifications and sync issues
  • 🔒 Poor customer support and communication

Bugs and requests

Hostaway

Reported bugs

3 issues
  • Notifications not working consistently
  • Calendar view issues after recent updates
  • Integration problems with certain OTAs

Requested features

4 requests
  • Improved mobile app with more features
  • Easier cancellation and refund process
  • Better multi-property management tools
  • Enhanced reporting and analytics

Guesty

Reported bugs

4 issues
  • Calendar and check-in/out dates not syncing correctly
  • Repeated login issues and password reset problems
  • Inability to perform key actions like declining reservations
  • Constant app crashes and freezes

Requested features

4 requests
  • Improved mobile app with more functionality
  • Ability to manage tasks and checklists on the go
  • Better integration with other rental platforms
  • More customization options for pricing and policies

In-app purchases

None

Hostaway

No in-app purchases

None

Guesty

No in-app purchases

Questions

Is Hostaway free?
Hostaway is free to download, with no in-app purchases.
Is Guesty free?
Guesty is free to download, with no in-app purchases.
Which has better reviews, Hostaway or Guesty?
Hostaway is rated higher. Hostaway averages 4.3 out of 5 from 449 ratings, while Guesty averages 4.2 from 570 ratings.
Do Hostaway or Guesty have ads?
Neither Hostaway nor Guesty shows ads.
Which is updated more often, Hostaway or Guesty?
Hostaway ships an update weekly, and Guesty weekly. Most recently, Hostaway was updated on November 6, 2026 and Guesty on November 6, 2026.

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