Easy booking
VRBO made it easy to book
Not to helpful
Our big party rented a place and the owner canceled at midnight the day we were supposed to go on vacation. In their policy they are supposed to help you find a place if it’s within 24 hours of your rental. We called and they were not helpful saying they couldn’t use the internet. So we were just left without a place trying to find one that would accept us later that day. After that experience I would rather use another app for a rental.
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Quaint and very comfortable
Lisa is fantastic. We loved our stay and found our forever home here in Boerne
Sad
I was really enjoying this app. It was super easy to book. But when checking out Vrbo says there will be a 5% fee. But after checking out I had a much larger charge. After talking to customer support they actually charge 10% with a bunch of hidden fees. Will not be using again.
False Statement
The amount quoted as “all inclusive” didn’t turn out to be accurate. A $100 tax was added at booking. No explanation of who the tax was for.
