Hard Rock Bet Casino User Reviews

Customer Experience

Positive experience28.0% of reviews
Neutral4.9% of reviews
Negative experience67.1% of reviews

~ Based on 632 written reviews from the US App Store.

What users say

Is Hard Rock Bet Casino Safe?

Hard Rock Bet Casino appears safe based on user ratings. AppsHunter Safety Score for Hard Rock Bet Casino is 94/100.

This assessment is based on 13,568 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 13,331 App Store ratings for Hard Rock Bet Casino.

Is Hard Rock Bet Casino Legit?

Hard Rock Bet Casino appears to be a legitimate app. AppsHunter Legitimacy Score for Hard Rock Bet Casino is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Top 3

One of my favorite apps to win money on

Incorrect representation for payout

I was playing turbo storm and gotten a turbo storm icon in the middle and a major in the lower left corner. The major is worth $200 on the $2 wager I was betting out I only got an $18 payout. Why? I was supposed to get the $200

So the rep told me the major doesn’t represent $200? It’s just a visual for entertainment purposes. But I feel It should reflect the accurate payout that is listed for the value. Just like the value of the mini or grand. That’s what the visuals are - they are supposed to represent what the listed prize is so you know what you are playing for. So what they are telling me is even though the major says it’s worth $200 that this isn’t true? If that is the case why even give it an amount? That’s false advertising and I will file a lawsuit against the games company because it’s misrepresentation. And it doesn’t go both ways. Just when it’s convenient for them both to pay out. I have a picture proving this!
I wish I could find a way to show it here.
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Response from developer

We're really sorry to hear about the concerns you've shared, and we truly appreciate you taking the time to provide your feedback. We understand how important it is to have clarity around your gameplay experience, and we'd like the opportunity to review your concerns in more detail. Please reach out to us at appreview@hardrockbet.com—we're here to help.

Scammers

Say you will get $10 to sign up! Not true

One of the better casino apps

The games might be alittle different then other apps but these games right here actually pay

Diamond match

Love the app win a little

Be careful which app you use!!!

I didn’t realize Hard Rock has two separate apps, one for Sportsbook and one for Casino. And when you register, they don’t make it clear that the welcome bonus you get depends on which app you happen to sign up through. Here’s the really confusing part, apparently, your money can be used across both apps, and you can even play casino games through either one. But the welcome bonus? Nope. That’s tied to whichever app you registered through. So I unknowingly signed up through Sportsbook, even though I don’t bet on sports and wouldn’t know what I was doing if you handed me a playbook. If you contact Hard Rock they will tell you they cannot switch bonus’, even though their setup isn’t clear. BUT, I asked to escalate it higher up & they ended up switching to the casino bonus, but made it clear it’s a one time only thing. I like the app but they do need to change that. I also did a refer a friend and had to ask for the $50 reward, but that was easy enough to do on chat. Other than that, I recommend.
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Response from developer

We understand how frustrating and confusing it can be to unintentionally receive a different Welcome Offer than the one you expected, especially when the distinction between the two apps wasn’t clear during sign-up. We appreciate you sharing your feedback and would like to better understand your experience. Please reach out to us at appreview@hardrockbet.com — we’re here to help.

Review

This Hard Rock really ROCKSSS

Degrade

No se lo recomiendo a nadie solo es quitar dinero

Programming issue

I was playing a game and got a minor bonus ball and one the bonus started the minor ball changed to 20 cents!!!!

Games results are random?

Hard rock has been deleting my reviews…. I wonder why? Anyway, in my opinion there’s no way that the games are random, in any way, shape or form. Not even occasionally. Random means random, it doesn’t mean the same thing is going to happen over and over. given the recent results I’ve seen, the results seem to be controlled to a high degree. Just to illustrate what I mean:
If I flip a coin 100 times, I might land on heads 60 times, but I’m not going to land on heads 100 times. Thats not random, and the mathematical chance of that happening is extremely close to zero.
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Cheated me

The game prize lit up for my win and then it doesn’t give me the money

Scam likely

Terrible app will bleed you dry

Don’t waste your time

$60 dollars down the drain no bonus or even jackpot chances? You have better odds are real slot machines, didn’t think anything could get worst than that but better we are. Deleted.

Garbage

Does not pay at all, Mohegan so much better. Do not waste your money.

Bomer

Bob

SCAM SCAM SCAM CROOKS

A total scam with the worst odds imaginable. I have lost thousands of dollars on bets of all denominations.
The odds are nearly impossible for you to win. Save your money.

Worst winnings

I play the same like 4 games on literally every other app in my area and this one by far seems to lose the most. Every other app the same game you go up and down, get some bonus rounds and you go up some then back down. Iv had this app for 2 weeks now and I have received maybe 4 bonus rounds on games I would have more than that a day. I never really thought casinos can change the fairness of a game but after this app I definitely think they control it more. I can do 40-60 cent spins and spend 400 without getting a single bonus or doubling the bet on a spin. Mind you I play these same games on probably 8 other apps and this is the only one where it’s not worth playing. Ohh and you can’t play YouTube or anything in the background, it just pauses it.
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PMR

The casino games are my favorite but 9 out of 10 times they don’t give bonuses for PMR ..

Hard R N-word

Being the victim of armed robbery would leave you with more coin than this app.

They only pay out on Mondays during business hours. Play any other time, and you might as well donate to charity.

Bonus games are a joke

All they ever give you is a single bonus reel every day. Worse pay out for a daily reward.