Lot of bugs and Display features
1. Notification Management
The app consistently displays notification indicators, but there is no dedicated section to view or manage those notifications. This creates confusion and negatively impacts the user experience. Notifications should be accessible, actionable, and easy to locate within the app.
2. Lack of Fuel Estimation and Consumption Metrics
The app does not provide an accurate estimate of the remaining fuel, which is a fundamental feature for vehicle management. It also lacks average fuel consumption and fuel efficiency statistics, making it difficult for users to monitor riding efficiency and plan refueling. These are essential features expected in a modern vehicle application.
3. iPhone Connectivity Issues
The bike display frequently fails to establish or maintain a stable connection with my iPhone. This results in unreliable synchronization and reduces confidence in the smart connectivity features. A seamless and stable connection is expected from a modern connected vehicle ecosystem.
4. Frequent App Connection and Login Issues
The app often disconnects unexpectedly and logs me out without any apparent reason. After being logged out, I am frequently unable to log back in, even after multiple attempts. This affects access to vehicle information and connected features, making the app unreliable for day-to-day use. The login process and server connectivity need significant improvement to ensure a stable user experience.
The app consistently displays notification indicators, but there is no dedicated section to view or manage those notifications. This creates confusion and negatively impacts the user experience. Notifications should be accessible, actionable, and easy to locate within the app.
2. Lack of Fuel Estimation and Consumption Metrics
The app does not provide an accurate estimate of the remaining fuel, which is a fundamental feature for vehicle management. It also lacks average fuel consumption and fuel efficiency statistics, making it difficult for users to monitor riding efficiency and plan refueling. These are essential features expected in a modern vehicle application.
3. iPhone Connectivity Issues
The bike display frequently fails to establish or maintain a stable connection with my iPhone. This results in unreliable synchronization and reduces confidence in the smart connectivity features. A seamless and stable connection is expected from a modern connected vehicle ecosystem.
4. Frequent App Connection and Login Issues
The app often disconnects unexpectedly and logs me out without any apparent reason. After being logged out, I am frequently unable to log back in, even after multiple attempts. This affects access to vehicle information and connected features, making the app unreliable for day-to-day use. The login process and server connectivity need significant improvement to ensure a stable user experience.
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Response from developer
We have made a note of your feedback and would love your assistance in improving our app. We request you to write to us at rideindia@harley-davidson.com so that we can make things right for you.
Good user interface and features
This aap have very good features but there are some issues like that it disconnect bluetooth connection automatically after some time and i have to connect again otherwise it is totally a very good app
Response from developer
Hey, thank you for the positive rating! We want to offer you nothing short of the best! And we're glad you liked it.
Frequently Disconnecting
The app is okay. But the app frequently disconnects from the bike. So all music controls and call pickups everything stops working. I ride this to office which is a 30-45 min ride and within first 10-15min the app gets disconnected even though I am not leaving it idle amd continuously adjusting volume, changing songs. As soon as a call comes and the call connects to my sena intercom, the app gets disconnected even the Bluetooth connection is still on… Please fix this. This is a beautiful bike but due to this poor app, the experience is getting worse
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Response from developer
We are disheartened to hear this and would love to make things right, Sayak. Please write to us at rideindia@harley-davidson.com so that we can resolve your concern.
Lots of glitches in this app
The HD Connect app has a lot of potential, but right now the experience is very disappointing for X440 owners. The app is full of glitches, frequent connection issues, random disconnections, delayed notifications, and syncing problems. Many times the bike fails to connect properly through Bluetooth, and some features simply stop working without any reason.
The biggest issue is that thousands of X440 bikes are already on the road, but the app still feels unfinished and poorly optimized. Connectivity features are one of the major selling points of the bike, so users expect a smooth and reliable experience.
Please improve:
• Bluetooth stability
• Faster syncing with the bike
• Notification management
• GPS and ride data accuracy
• Overall app optimization and bug fixes
The X440 is a fantastic motorcycle, but the app experience does not currently match the quality of the bike. Hoping for regular updates and proper support from the development team.
The biggest issue is that thousands of X440 bikes are already on the road, but the app still feels unfinished and poorly optimized. Connectivity features are one of the major selling points of the bike, so users expect a smooth and reliable experience.
Please improve:
• Bluetooth stability
• Faster syncing with the bike
• Notification management
• GPS and ride data accuracy
• Overall app optimization and bug fixes
The X440 is a fantastic motorcycle, but the app experience does not currently match the quality of the bike. Hoping for regular updates and proper support from the development team.
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Response from developer
Hi Vishu, we'd like to get in touch with you to address your concern. Kindly write to us via rideindia@harley-davidson.com and share your concern so we to understand and assist you further.
Just branding no extra features
TBH at this point it feels this is just a branding app and gives no additional feature, I have purchased x440t and when I tried to use this app it has no other feature than Navigation that too which is broken and doesn’t even have correct address of the service centre in my area. Please fix the Navigation option to show searched item near user’s location, or better switch to google maps as Mappls does not have reliable data. I have paid ₹ 2,79,500 for the motorcycle and yet you not giving SOS was big down for me as it was not even told then this Navigation is also broken just ruined the experience digitally.
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Response from developer
We are disheartened to hear this and would love to make things right, Abhishek. Please write to us at rideindia@harley-davidson.com so that we can resolve your concern.
Needs whole replacement.
1. This app behaves like adware as i already purchased x440, why i am seeing the new launch ad? Just promote on appropriate platform.
2. Owners’s Manual in the app saying error 404 from last three iterations.
3. As I connect Bluetooth, as & when I switch on the ignition, music automatically start playing in my iPhone speakers, why?? There is no option to toggle this off.
4. If I disconnect the Bluetooth, the app prompt me to reconnect for indefinite time, why??
5. Vehicle health check lacks of information. It says all ok, no details, why??
This app is so meaningless that i have uninstalled it from a long time. So please add some meanings to it. This is being posted after testing the newest version. Verdicts are same from past three or four updates of the app.
2. Owners’s Manual in the app saying error 404 from last three iterations.
3. As I connect Bluetooth, as & when I switch on the ignition, music automatically start playing in my iPhone speakers, why?? There is no option to toggle this off.
4. If I disconnect the Bluetooth, the app prompt me to reconnect for indefinite time, why??
5. Vehicle health check lacks of information. It says all ok, no details, why??
This app is so meaningless that i have uninstalled it from a long time. So please add some meanings to it. This is being posted after testing the newest version. Verdicts are same from past three or four updates of the app.
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Response from developer
We are disheartened to hear this and would love to make things right, Amit. Please write to us at rideindia@harley-davidson.com so that we can resolve your concern.
Poorly Designed App That Makes Ownership Frustrating
The Harley-Davidson X440 app is extremely disappointing. The interface is poorly designed, slow, and unintuitive. Simple tasks take too long, and the app frequently logs users out or fails to recognise registered numbers or vehicles.
Navigation is another major drawback. The app relies on MapMyIndia instead of reliable options like Google Maps, which results in an inferior and often frustrating navigation experience.
To make things worse, the app has now been filled with advertisements for new bikes. An ownership app should focus on useful features for existing riders, not function as a marketing platform.
Overall, the app feels unreliable and unfinished, turning what should be a helpful companion app into more of a hassle than a convenience.
Navigation is another major drawback. The app relies on MapMyIndia instead of reliable options like Google Maps, which results in an inferior and often frustrating navigation experience.
To make things worse, the app has now been filled with advertisements for new bikes. An ownership app should focus on useful features for existing riders, not function as a marketing platform.
Overall, the app feels unreliable and unfinished, turning what should be a helpful companion app into more of a hassle than a convenience.
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Response from developer
We have made a note of your feedback and would love your assistance in improving our app. We request you to write to us at rideindia@harley-davidson.com so that we can make things right for you.
THE HUMBLE BEAST…. It’s been Two years riding my Harley X440 (S)and every time l ride this beast…
THE HUMBLE BEAST…. It’s been Two years riding my Harley X440 (S)and every time l ride this beast… it teaches me the art of staying HUMBLE despite the POWER and ENERGY .. The SMOOTHNESS in ride reminds me to stay Calm even under stressful conditions… and Just enjoy the ride…
Good Job Harley Davidson…
Keep it up
Good Job Harley Davidson…
Keep it up
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Response from developer
Hey, that's a win! Thank you so much for the five-star rating and your generous review.
Unable to use
The app worked fine for 2 days. From third day onwards it is not working. Whenever I try to open, it crashes. Uninstalled and re-installed several times it does not crash before log in after fresh installation. But as soon as I log in it shows a pop-up saying something went wrong and it crashes. Absolutely useless. 2 star for the available features that i saw in first to days of use.
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Response from developer
Hi, we'd like to get in touch with you to address your concern. Kindly write to us via rideindia@harley-davidson.com and share your concern so we to understand and assist you further.
Immobiliser glitch-bike won’t start (28 September 2025)
Today (Sunday, 28 September 2025) I faced a very serious issue with the Harley Connect app. In my app, the immobilize feature shows as ON, but my bike is not starting. I am requesting an urgent software update to fix this problem.
I even contacted a well-known Harley YouTuber, and he also advised me not to rely on this app because for the last 2 years Harley still has not been able to launch a proper and reliable version. This is very disappointing for such a premium brand.
Right now, I am at home, but what if this happens when I am outside on a trip? I am honestly afraid to use the immobilization feature anymore. Today my bike did not turn on, and tomorrow I might not even be able to go to office because of this.
Please resolve this issue immediately. A bike should give confidence, not stress.
I even contacted a well-known Harley YouTuber, and he also advised me not to rely on this app because for the last 2 years Harley still has not been able to launch a proper and reliable version. This is very disappointing for such a premium brand.
Right now, I am at home, but what if this happens when I am outside on a trip? I am honestly afraid to use the immobilization feature anymore. Today my bike did not turn on, and tomorrow I might not even be able to go to office because of this.
Please resolve this issue immediately. A bike should give confidence, not stress.
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Response from developer
We are disheartened to hear this and would love to make things right. Please write to us at rideindia@harley-davidson.com so that we can resolve your concern.
App needs a lot of improvements
Basic copy past is not allowed while searching places … and forcing users to type is really difficult. Every time we need to search places if we cancel it it should store in the history. Please note we can’t do typing when we are wearing gloves.
Connect and disconnect is still not happening seamlessly and many times it shows wrong status. While on ride screen on bike freezes the navigation screen …
It takes longer time to connect and disconnect app with Bluetooth. This is really difficult to know what’s happening. Request you to fix these … without these it difficult to use this app.
I understand it has many positives still these are critical for users experience point of view. If you consider it would be great. As these points will make HD connect a great app. Humble attempt to contribute. Good work so far and let’s improve….
Connect and disconnect is still not happening seamlessly and many times it shows wrong status. While on ride screen on bike freezes the navigation screen …
It takes longer time to connect and disconnect app with Bluetooth. This is really difficult to know what’s happening. Request you to fix these … without these it difficult to use this app.
I understand it has many positives still these are critical for users experience point of view. If you consider it would be great. As these points will make HD connect a great app. Humble attempt to contribute. Good work so far and let’s improve….
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Response from developer
Hi Rakesh, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at rideindia@harley-davidson.com for prompt assistance.
One of the most worst application
So I bought this x440 with a lot of expectations and trust in Harley Davidson and I got the bike with in 3 months of booking. The H-D connect app never worked and connected to my phone via Bluetooth. I tried doing the process from start to end and also c showed the same to the service executives more than 2-3 times. The service executives simply says this will be done by showroom personnel and when I went to the showroom they says we won’t do anything and it has to be done by service executives only.
I tried connecting to the support options via app and other medium and that didn’t worked.
Finally I raised a ticket with the support team and as expected nothing changed. All the team members who contacted me are much interested in getting the ticket closed but not the resolution. When I escalated this to the other team even they told the same. Please close the ticket and we will check it out offline and we will send an executive to solve this and this never happened.
In simple terms I felt like you guys are never bothered about your customer issues and provide them solutions. All matters for your team is to close the ticket. I do have even the names and contacts of people who told me to close the ticket.
If this is the case there’s no point in doing marketing saying that we have hd connect service and we are providing it for free. It’s simple that your team is promoting these services with false promises and commitments and fooling people.
I tried connecting to the support options via app and other medium and that didn’t worked.
Finally I raised a ticket with the support team and as expected nothing changed. All the team members who contacted me are much interested in getting the ticket closed but not the resolution. When I escalated this to the other team even they told the same. Please close the ticket and we will check it out offline and we will send an executive to solve this and this never happened.
In simple terms I felt like you guys are never bothered about your customer issues and provide them solutions. All matters for your team is to close the ticket. I do have even the names and contacts of people who told me to close the ticket.
If this is the case there’s no point in doing marketing saying that we have hd connect service and we are providing it for free. It’s simple that your team is promoting these services with false promises and commitments and fooling people.
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Response from developer
Hi Kartheek, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at rideindia@harley-davidson.com for prompt assistance.
Immobilizer function has bug
I'm extremely disappointed with my Harley-Davidson X440 experience. The bike itself is great, but the technology features are a letdown. Specifically, the HD Connect app's immobilizer function is glitchy.
When I press the immobilize button, the bike successfully immobilizes. However, when I try to mobilize it, the bike doesn't respond. To make matters worse, my TCU (Telematics Control Unit) is showing as offline, and I'm using Bluetooth connectivity. Now my bike stands like a dead buffalo.
I've tried troubleshooting, but the issue persists. As a Harley-Davidson enthusiast, I expect better performance from their technology features.
Harley-Davidson India, please look into this and provide a solution. Until then, I'm stuck with a bike that's not fully functional.
## Issues:
- Immobilizer function not working properly
- TCU offline
- Bluetooth connectivity issues
## Recommendation:
Harley-Davidson India needs to address these technical issues and provide a better ownership experience for its customers.
When I press the immobilize button, the bike successfully immobilizes. However, when I try to mobilize it, the bike doesn't respond. To make matters worse, my TCU (Telematics Control Unit) is showing as offline, and I'm using Bluetooth connectivity. Now my bike stands like a dead buffalo.
I've tried troubleshooting, but the issue persists. As a Harley-Davidson enthusiast, I expect better performance from their technology features.
Harley-Davidson India, please look into this and provide a solution. Until then, I'm stuck with a bike that's not fully functional.
## Issues:
- Immobilizer function not working properly
- TCU offline
- Bluetooth connectivity issues
## Recommendation:
Harley-Davidson India needs to address these technical issues and provide a better ownership experience for its customers.
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Response from developer
Hi, we are upset you had to face this. Kindly share your contact details, vehicle registration number, and dealer details at rideindia@harley-davidson.com. We'll have our team look into this and ensure a resolution is provided at the earliest. Meanwhile, your cooperation will be appreciated.
App connectivity issue with vehicle
It’s been months vehicle connection issue with app. It’s unfortunate that no response on why it broken and no fix after many inquiries and requests. It reflects how customer care works . Feedback from app itself broken and not able to submit feedback. Is there really any team who takes such bigger issues and able to work on it !!! It’s really frustrating to see money spent going into waste..
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Response from developer
Hi Vikesh, we recommend you update the app but in case it still does not work, kindly email your registered mobile number, OS version, mobile device model, dealer details, and VIN number to us at rideindia@harley-davidson.com. Our team will look into it on priority.
Feedback on App and Bike Display Features
1. Notification Issue
The app consistently displays notifications, but there is no way to locate or access them within the app. This creates confusion and significantly diminishes the user experience. Notifications should be actionable and easy to find.
2. Lack of Fuel Estimation and Consumption Metrics
There is no accurate estimation of remaining fuel in the app, which is a critical feature for vehicle management. Additionally, the app lacks an average fuel consumption meter, which is essential for users to monitor and optimize their fuel efficiency. These omissions are major drawbacks and must be addressed promptly.
3. Trip Quality Insights
The app does not provide a breakdown of the individual parameters or levels that contribute to the trip score. This lack of transparency leaves users guessing about what influences the score. A detailed explanation or categorization of these factors is necessary for users to understand and improve their trip quality.
4. iPhone Connectivity Issue
The bike display fails to show the connection with my iPhone. This issue needs immediate resolution, as seamless integration with devices is a key expectation for modern vehicle interfaces.
Conclusion
These issues significantly impact the overall user experience and functionality of both the app and the bike’s digital display. Addressing these concerns is crucial to enhance user satisfaction and ensure the app meets the practical needs of its users.
The app consistently displays notifications, but there is no way to locate or access them within the app. This creates confusion and significantly diminishes the user experience. Notifications should be actionable and easy to find.
2. Lack of Fuel Estimation and Consumption Metrics
There is no accurate estimation of remaining fuel in the app, which is a critical feature for vehicle management. Additionally, the app lacks an average fuel consumption meter, which is essential for users to monitor and optimize their fuel efficiency. These omissions are major drawbacks and must be addressed promptly.
3. Trip Quality Insights
The app does not provide a breakdown of the individual parameters or levels that contribute to the trip score. This lack of transparency leaves users guessing about what influences the score. A detailed explanation or categorization of these factors is necessary for users to understand and improve their trip quality.
4. iPhone Connectivity Issue
The bike display fails to show the connection with my iPhone. This issue needs immediate resolution, as seamless integration with devices is a key expectation for modern vehicle interfaces.
Conclusion
These issues significantly impact the overall user experience and functionality of both the app and the bike’s digital display. Addressing these concerns is crucial to enhance user satisfaction and ensure the app meets the practical needs of its users.
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Response from developer
Hi Kostubh, we recommend you update the app but in case it still does not work, kindly email your registered mobile number, OS version, mobile device model, dealer details, and VIN number to us at rideindia@harley-davidson.com. Our team will look into it on priority.
Improvements
Its an amazing app. Some improvements cane be made like for the map bit it could be little more intuitive as I am in bangalore the map also has my location if i search something it’s coming for some other city. Sometimes the bluetooth doesn’t connect i think that could be some bug.
Response from developer
We thank you for your valuable feedback. We would love to know more about your experience. To help us improve our app, kindly write to us at rideindia@harley-davidson.com.
Buggy Application with lot of flaws
Firstly, the name of the contact is not shown on the meter console of the bike. The number is unknown We are not able to answer or reject the calls through the bike controls. Secondly the navigation is not correctly displayed in the bike. Thirdly, the volume control is also not working. Neither the music which is being played on the phone is being shown. Next one is app disconnects suddenly in mid way and it does not connect even after multiple attempt and last one is they have mentioned about engine immobilisation and bike lock feature but they are still not available. We have spent more rupees to get the feature but they are not working, it’s like getting scammed. please resolve these issue as Harley Davidson is a very huge brand and such small problems will lead to defamation of the brand. please resolve this issues as soon as possible .
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Music controls not working
App got successfully connected but music and volume controls are not functioning also call are not displayed on time even caller name Says as unknown . Please fix this without this feature not pointing of using tft display and by the way navigation is also not working. It shows the turn after I took the ton. Please change that to Google maps or Apple maps. the chat assistant feature in the app is not giving accurate results. It’s saying using GPT but the answers are not correct.
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Great app but needs improvements
The app works great and needs many improvements.
The app connects with the bike (top variant) whenever I try to connect but it gets disconnected too often. And sone tines it stays connected even after I switch off the ignition and then switch it on back.
The notifications (ignition and speed related) comes as pop up but am unable to view it latwr in the app. The notification count on the app icon keeps on increasing and am unable to either view them or clear them.
Rest there are few many features that can be introduced but as I guess, the app and bike both are new so will improve by time. I hope the developer resolves the issue.
Also google map integration would be great.
The app connects with the bike (top variant) whenever I try to connect but it gets disconnected too often. And sone tines it stays connected even after I switch off the ignition and then switch it on back.
The notifications (ignition and speed related) comes as pop up but am unable to view it latwr in the app. The notification count on the app icon keeps on increasing and am unable to either view them or clear them.
Rest there are few many features that can be introduced but as I guess, the app and bike both are new so will improve by time. I hope the developer resolves the issue.
Also google map integration would be great.
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Problems list
Firstly, the name of the contact is not shown on the meter console of the bike. The number is unknown We are not able to answer or reject the calls through the bike controls . Secondly the navigation is not correctly displayed in the bike. Thirdly, the volume control is also not working. Neither the music which is being played on the phone is being shown. please resolve these issue as Harley Davidson is a very huge brand and such small problems will lead to defamation of the brand. please resolve this issues as soon as possible because regarding the connectivity of the bike in India, we are getting negative reviews.
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