Scam
Response from developer
We’re sorry to hear about your experience. Our app uses Apple’s standard system for managing free trials and subscriptions. All charges are handled directly through your Apple account, and cancellation must be completed via your device settings. Please double-check whether the trial was fully cancelled in your subscription settings. If you need help or would like us to investigate further, feel free to contact us at support@zaplq.com — we’re here to assist you.
Scam
Response from developer
Hi there, thank you for reaching out, and we’re really sorry for the confusion and frustration you've experienced. To help us look into this issue and resolve it for you as quickly as possible, please send the details of your payment (such as the email you used for purchase, transaction ID, or a screenshot of the receipt) to our support team at support@zaplq.com. Once we receive that information, we’ll investigate what happened and assist you with canceling the subscription or resolving any issues with access. We appreciate your patience and look forward to helping you!
Many issues
Response from developer
Hi, we're really sorry to hear about your experience — that’s definitely not what we want for our users. Thank you for sharing this feedback. We’ll investigate the issues you mentioned carefully. In the meantime, we recommend updating to the latest version of the app, as it may resolve the problem with food entry and performance. If you're still having trouble or would like help with your subscription, feel free to contact us at support@zaplq.com — we’re here to help and want to make things right.
