About
This platform provides fast, reliable mobile alerts for time-sensitive events, designed for clinical and operational teams. It ensures the right notifications reach the right people quickly to enable rapid mobilization and reduce delays during critical workflows.
What's New in HARQ
1.3.0
November 10, 2026
Alerts - Alert types now show their readable names, for example "OR Level 1", instead of internal codes. - Fixed an issue where a cancelled alert could still show a notification. - Fixed the "no alert" indicator not displaying correctly. - The Create Alert menu now appears only for users who can create Trauma alerts. Alert log - Filters now appear on first install, before you sign in. - Refreshed filter labels and spacing. Reliability - Signing out now always completes, even when the connection is poor. - The app refreshes its configuration whenever you sign in again, so settings stay current. - Fewer unnecessary retries when the server is slow to respond. Updates - The app can now prompt you to install a required update when a new version is available. General - Time display and layout fixes, plus other small improvements.
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FAQ
What is HARQ used for?
HARQ is Temple Health’s mobile alerting platform designed for fast, reliable communication during time-sensitive events. It helps clinical and operational teams mobilize quickly and stay aligned during high-acuity workflows.
Who can use HARQ?
HARQ is intended for authorized Temple Health users only. Access is restricted to individuals within the Temple Health system who require its communication capabilities.
Does HARQ have ads?
No, HARQ does not contain advertisements. As a free application developed by Temple University Health System, it focuses on providing essential communication tools without commercial interruptions.
What devices does HARQ support?
HARQ is available on iPhone and iPad devices. This ensures accessibility for a wide range of mobile users within the Temple Health network.
How often is HARQ updated?
The latest version of HARQ is 1.3.0, last updated on November 10, 2026. This indicates a commitment to maintaining and improving the platform's functionality and reliability.
What is the age rating for HARQ?
HARQ has an age rating of 4+. This suggests that the content and functionality are considered appropriate for a general audience, though its primary user base is authorized healthcare professionals.
Can HARQ support different types of alerts?
Yes, HARQ is a scalable platform built to support additional alert types beyond trauma over time. This flexibility allows it to adapt to evolving communication needs within Temple Health.
What makes HARQ's alerts effective?
HARQ delivers targeted alerts routed to appropriate roles and teams, ensuring rapid awareness with clear, concise details optimized for mobile. This design helps teams mobilize quickly and reduce delays.
