Hartford Federal Credit Union User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral14.3% of reviews
Negative experience28.6% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is Hartford Federal Credit Union Safe?

Hartford Federal Credit Union appears safe based on user ratings. AppsHunter Safety Score for Hartford Federal Credit Union is 94/100.

This assessment is based on 1,151 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
2.9% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 1,026 App Store ratings for Hartford Federal Credit Union.

Is Hartford Federal Credit Union Legit?

Hartford Federal Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Hartford Federal Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unknown charges

I don’t like the small fees

Great app

Great app. Works well

New design

The app been the same way with no major updates. Very limited

Horrible overdraft fees

This people use this overdraft to milk customers. As soon as there is a dollar short in your account they charge you $35 even if you make a deposit right away. So horrible

Service top notch

Good customer service anytime of the day, and the in/out service is excellent meaning no time waiting for long in the line.

Great app and bank

The Hartford credit union is a great bank. I’ve used bank of america before and I would rather have my accounts with these guys. They do a great job and they’re very personable.

Mobile app

The bank customer service is poor , been trying to add my checking account to the app for two weeks now , l call and went to the bank in person and still nothing.

Credit cards

It would be nice to see your transactions in the app.

Mobil deposit is so easy!

So helpful

It’s 2020! Update with the rest of the world!

😀

Best bank ever

I really like this bank all my banking issues with Bank of America went out the door since I joined the credit union

The app is cool

The app Is ok I guess since I only have a savings account I don’t get to use everything about the app

Convenient!

App is handy to check balances and move money around in a snap. Transfer feature hasn't been working for some days now so that’s concerning. Otherwise app is awesome... when it cooperates.

Concern

The does indicate on how to sign up in order to be able to use the app accurately

Easy to use

Very easy to navigate and use this app! Check accts, transfers, pay bills... Very user friendly.

I love this app

It's very easy to use, I can access my account with the finger scan move money from one account to another,This makes handling my money 100 times easier

Love it

Simple and straight to the point. Can see every transaction and easy to transfer money between accounts.

Love it

Excellent app! Easy to navigate!

Easy to Use

Love the new Hartford FCU app. It's super easy to use, gives a better breakdown of accounts and the fingerprint security is genius. Two words: Love It.

Eh

It has gotten much better after the update but I still can't review my checking account information without it saying unable to view this at the moment service unavailable.