App doesn’t work
I’ve tried to sign up for this service countless times. I used multiple cards, Apple Pay and PayPal. It keeps giving errors. Customer service never followed up.
awful app and customer service
I signed up for the free trial with the intention to continue to use and pay for this service long term. Unfortunately, I did not get a single shipment in the whole month I had signed up. I contacted customer service because I didn’t want to have to pay for a service I haven’t been able to use and they did not help me at all and basically told me I was out of luck. Don’t waste your money on this.
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Way to long to ship
I return items to get my next box I had been waiting for a wee and the items haven’t even been ship. Most of the items are unavailable they don’t have a lot in stock also their costumer service is almost useless. They have nice clothes but so hard to get them if you’re lucky you might get one thing you like
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Trial never started!
Downloaded the app and signed up for a trial. Wasn’t very impressed by the selection, and found it difficult to fill my closet with the required minimum number of items in order to start receiving pieces. Waited 12 days with no updates, nothing, and then canceled the trial. Brand selection is extremely limited, so I’m not feeling like I missed out on anything with the trial, but disappointed that there was no way to troubleshoot what the holdup was…
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Misleading Wardrobe Rental Service - Costly Lesson Learned
I tried this wardrobe rental service, enticed by their promises of affordable fashion updates. At $59 a month for 3 pieces, it sounded like a good deal, but my experience has been far from pleasant.
I forgot to return the items within the specified time frame, and the resulting charges piled up quickly. Cancelling my subscription during a move was unnecessarily difficult and inconvenient.
To make matters worse, due to my move, I couldn't return the items in time. Over a month later, I was surprised to find charges exceeding $300 for second-hand items I never even got to wear.
My advice to potential customers: be cautious. While the idea is appealing, this service proved costly and troublesome. Look for more transparent and user-friendly alternatives to update your wardrobe without the added stress and expense.
I forgot to return the items within the specified time frame, and the resulting charges piled up quickly. Cancelling my subscription during a move was unnecessarily difficult and inconvenient.
To make matters worse, due to my move, I couldn't return the items in time. Over a month later, I was surprised to find charges exceeding $300 for second-hand items I never even got to wear.
My advice to potential customers: be cautious. While the idea is appealing, this service proved costly and troublesome. Look for more transparent and user-friendly alternatives to update your wardrobe without the added stress and expense.
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