Truly one of the worst apps
The design is atrocious. Its user interface is incredibly poor. It is always glitching. Frustrating experience.
Something fish
Not only is this app terrible, constantly crashing and emailing support does nothing, but has anyone looked at the 5 star reviews? Most of them are full of negative feedback but yet they are rated high. ??? Doesn’t add up, what a scammy company
Garbage
The app crashes all the time. I have downloaded shows to
watch, and in the midst of watching an episode my downloads are removed. As the app has logged you out. I have emailed support but all you get is a standard reply and that doesn’t address your concern, that you emailed about. Shows will be available on the iPhone app but not on the iPad app, not sure why. Emailed about this and they still have not responded. I have not emailed support as much as I have with this app. As I have said - standard reply back that does not address your email. Now before you watch your watch they are promoting another show.
watch, and in the midst of watching an episode my downloads are removed. As the app has logged you out. I have emailed support but all you get is a standard reply and that doesn’t address your concern, that you emailed about. Shows will be available on the iPhone app but not on the iPad app, not sure why. Emailed about this and they still have not responded. I have not emailed support as much as I have with this app. As I have said - standard reply back that does not address your email. Now before you watch your watch they are promoting another show.
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Worst I have experienced.
Great content. Terrible service. Constantly something going wrong. Literally every month I pay. Every month they fail.
Never works
Constant error codes.
WORST APP!!!
Such a bad app
So glitchy
This app is beyond glitchy. It only works 50% of the time (if that)… and it does not save where you left off on your previous watched shows.
please fix what needs to be fixed
works half the time, constantly have to close and reopen the app just to play things, download function doesn’t work. Shows are good, hayu is good, this app is not. please please please work on this
Terrible designed app
I love the content on here but I hate the app. It’s poorly designed and when you download something it just likes to completely delete it self within 10 minutes of just downloading in. It really needs a re design or something the app is so glitchy
Glitchy unreliable app
This is by far the WORST streaming app you could ever use. It constantly for years now (5+) freezes, glitches, sometimes to the point I have to turn my whole tv off and back on again.
I have a smart TV and one day, the whole app is not even on the TV anymore ?? Like I’m not even able to download it again, it’s unavailable.
Don’t even get me started about the app on my phone/tablet. The constant error messages are so irritating
I wish there was another app for my shows 😩
I have a smart TV and one day, the whole app is not even on the TV anymore ?? Like I’m not even able to download it again, it’s unavailable.
Don’t even get me started about the app on my phone/tablet. The constant error messages are so irritating
I wish there was another app for my shows 😩
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The worst
Worst streaming service I’ve ever come across. Constant bugs and glitches.
THE WORST APP
THE WORST.
Can’t stream
Haven’t been able to stream anything on my TV for over a week. Contacted support who were looking into but I’m yet to hear anything back even when I followed up. Absolutely useless app and extremely annoying it’s the only one is AU that has bravo shows
Frustratingly Still the Worst Streaming App ,
Frustratingly Still the Worst Streaming App
I’ve used Hayu many times over the years, and honestly, it’s still one of the worst streaming apps I’ve ever used. I took a break from it and came back thinking that with all the improvements in technology, surely the app would have improved too — but unfortunately, it hasn’t.
It constantly freezes, cuts out and struggles to play episodes properly. I can rarely get through an episode without it stopping or cutting out, sometimes multiple times in the same episode. It’s incredibly frustrating, especially when you’re paying for a streaming service.
After all these years, I really expected better. Hayu desperately needs to improve the reliability and streaming quality of its app. So disappointing because Hayu actually has good shows 🤩😳
I’ve used Hayu many times over the years, and honestly, it’s still one of the worst streaming apps I’ve ever used. I took a break from it and came back thinking that with all the improvements in technology, surely the app would have improved too — but unfortunately, it hasn’t.
It constantly freezes, cuts out and struggles to play episodes properly. I can rarely get through an episode without it stopping or cutting out, sometimes multiple times in the same episode. It’s incredibly frustrating, especially when you’re paying for a streaming service.
After all these years, I really expected better. Hayu desperately needs to improve the reliability and streaming quality of its app. So disappointing because Hayu actually has good shows 🤩😳
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Frustrating App
I enjoy the shows but this app is the worst for streaming! It stops in the middle of the shows and shuts down, it can take several attempts to start up (using an LG TV) and I feel lucky if I can get it open. Very frustrating
Impeccable !
Un épisode s’était effacé, j’ai contacté le service client qui m’a répondu très rapidement en moins d’une heure, et ils m’ont fait un suivi le lendemain pour me prévenir que l’épisode s’était remis remis sur la plateforme. L’application est nickel ! Très joli agréable à utiliser.
Could be so much better
Unrealistic, laggy and inconsistent
Functionality far behind common apps like Netflix.
It randomly won’t open on the tv and randomly logs you out.
Surely put what you are currently watching near the top of the app so you can keep watching.
Forced to use to catch up on older series. Won’t be renewing
Functionality far behind common apps like Netflix.
It randomly won’t open on the tv and randomly logs you out.
Surely put what you are currently watching near the top of the app so you can keep watching.
Forced to use to catch up on older series. Won’t be renewing
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Great selection of shows… but we gotta talk about the app!
Hayu… PLEASE work on your app. We’ve been here before with countless bugs! Was working great for a while but on the back of a recent price increase…this is getting ridiculous. If you’re going to ask viewers to pay MORE $ for an app.. please make the BARE MINIMUM of a working app worth it.
Don’t do it!!
If there’s another way you can watch your show without having to get this app, do it that way!! Trust me when I say you do not want the curse of having to deal with this app. The creators of this app do not care about the user experience, they only care about taking your yearly subscription and finding some stupid reason to increase it every year. I’ve dealt with this terrible app through so many stupid issues. The latest? Telling me I have to renew my subscription in August 2026, when my yearly subscription was paid for and renewed in March 2026. I lost access to my shows for a night. Nothing I did could fix it and miraculously it’s fixed now (??) Another thing Hayu looooooves to do is log you out from time to time and make you log in again for no apparent reason. It also CANNOT handle the offline download function, so if you’re trying to download your fave eps to watch during a flight, good luck. I really hate the inconvenience this app has bought to my life
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Very glitchy app
Downloaded the app and signed up to the subscription, thinking everything is ok. But as soon as you start watching something the app is having errors. At one point the app became so glitchy that it’s forgotten that I’ve already paid for subscription and decided to log me out after a minute. When it came to logging back in again it took forever to sign in. I just wish the creators of this app actually fix the problems (as it’s seems to going on for years) don’t get me wrong a brilliant concept but the most stressful app I’ve came across
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