HB Padie by Heritage Bank User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral11.8% of reviews
Negative experience70.6% of reviews

~ Based on 17 written reviews from the US App Store.

Is HB Padie by Heritage Bank Safe?

HB Padie by Heritage Bank has mixed safety signals based on user ratings. AppsHunter Safety Score for HB Padie by Heritage Bank is 52/100.

This assessment is based on 32 user ratings, with an App Store average of 2.1/5.

Safety Analysis

18.8% of ratings point to a safe experience
6.3% of ratings suggest some concerns
75.0% of ratings point to a risky experience

~ Based on 32 App Store ratings for HB Padie by Heritage Bank.

Is HB Padie by Heritage Bank Legit?

HB Padie by Heritage Bank is no longer available in the App Store. AppsHunter Legitimacy Score for HB Padie by Heritage Bank is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Bad app bad bank

I can’t even make transfer

Very poor

Ever since have been using this bank, i regret dealing with heritage bank. Cus from one to another, and there’s no solution

Bad everything

No stable withdrawal , be it airtime, sports bet, utility, transfer or card…. Do not open a heritage bank account

Network issues

The issue of opening this app is so annoying
I will have to restart my network over and over before it works

Worst bank ever

Can’t use my bank app on weekends that’s sad

Boring App.

By far the worst Bank App ever.. Only thing positive about this App is that your money will be reversed if you had an unsuccessful transaction. Do well to improve the App.

You app visions can’t even make transfer

You app visions can’t even make transfer

Tosin

Worst bank I ever used with poor customer support. 😭😭😭😭

This app is trash

This app is trash

Mr

Have been trying to use this bank to send money like two weeks now it not going… I don’t know why

Needs a lot of improvement.

I have not had a good experience using this app.

Evidence of a successful and a failed transaction

There should be Evidence of a successful and a failed transaction

Response from developer

Dear Jegbefumen Okojie, We appreciate your feedback regarding our application which is of immense importance and affords us the opportunity to improve on our service delivery. Best regards,

Upgrade

Make ona go upgrade ona app oo. Com Dey stress pipo anyhow.

Response from developer

Dear Ogaag, We apologize for the challenges you encountered while using our HB Padie application. Please send an email to info@hbng.com with details of the challenge, to enable us assist you further. Best regards,

App

This app is far better than the the new app. It user friendly than the new account

Response from developer

Dear Adekanmi2020, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Best regards,

Upgrade

There should be some evidence of successful transactions on the screen after successfully transaction .. like you have successfully transfer to so so account
Thank you

Response from developer

Dear Nwa Dade, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Additionally, please download and register on the updated application to enjoy the stated feature. Best regards,

Issues opening the App

Have issues opening this app. I always have to restart my phone and open it before it opens. I don't experience this with other mobile banks apps I currently use.

Response from developer

Dear BirdQ4, We apologize for the challenges you encountered while using our HB Padie application. Please send an email to info@hbng.com with details of the challenge, to enable us assist you further. Best regards,

Pretty Cool!

Love the interface and the colors! Really what's not to love?!!!!

Response from developer

Dear Mimi405, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Best regards,