HCL emPower User Reviews

Customer Experience

Positive experience33.3% of reviews
Neutral14.3% of reviews
Negative experience52.4% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is HCL emPower Safe?

HCL emPower appears safe based on user ratings. AppsHunter Safety Score for HCL emPower is 89/100.

This assessment is based on 440 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.0% of ratings point to a safe experience
3.2% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 440 App Store ratings for HCL emPower.

Is HCL emPower Legit?

HCL emPower appears to be a legitimate app. AppsHunter Legitimacy Score for HCL emPower is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Apps works here

No Apps work here. Everything is migrated to myhcl. Then what is the purpose of this app.

Inconsistent app

Apeasywerkk

Great App

Navigation is great and help employees to do the submission very handy.

Cumbersome

Takes too many steps to submit data. It is slow. And does not allow efficient entry of data.

Very poor app

Ver 11.8.0

I get errors while accessing various features.
The last support I got was β€œdownload and install 11.8.0 which failed to correct the app errors.
It works, but it’s hit or miss and I don’t place faith in it. Note that client non-billable is default so I had to instruct my entire team to ensure to submit billable time only or it would be referred back to them.
I think this app needs more user acceptance testing than it previously had.
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iTime is back

Updating now that time reporting is back. Now needs geo leave! πŸ˜ƒ

Update: app is now fixed

Update: since my review, the app has been fixed

I hate to speak poorly of my own company’s app, but the latest version is broken and will not allow iTime entries. Happy to work with whoever wants to have a live screen share session and debug and troubleshoot

No iTime

Needs iTime back

Response from developer

We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com

No iTime

Without iTime the app is functionally useless.

Not recording

Got msg about lots of days not entered but they were

Response from developer

We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com

App is terrible

I hate to speak poorly of my own company’s app, but the latest version is broken and will not allow iTime entries. Happy to work with whoever wants to have a live screen share session and debug and troubleshoot

Response from developer

We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com

Awesome

It’s awesome app to use for all employee related things like timesheet, leaves and many more options.

When it works it is great but…

When the application is working it works well, but more often than not I get an error when opening emPower. I also receive notices of items to approve and when I open emPower there is NOTHING to approve.

Fantastic app

Much appreciation to the team for constantly looking for ways to improve this app. It has been great to be able to submit billable time from our phones and your improvements are noticed! It is great that you are bringing in the Leave Mgt System and Service Desk into the app!

Needs MorΔ™ improvement

.

Inconsistent and unusable

Application never refreshes on first load and needs to be restarted. Not consistent.

Dashboard customization never works. Opening page is still filled with nonsense despite turning options off.

App needs a major overhaul.

Response from developer

We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com

Major problems with reporting hours worked on the Time tab

The app has encountered major problems with reporting hours worked on the Time tab. It has not been possible to move between weeks for some time and now it is not possible to skip the holidays.

Support

Team, do we have any contact to get support? I’m having issues with this app.

πŸ‘

Great Work BTIS Team

πŸ‘ App

Great work done team in getting all together under one umbrella… keep doing the good work….