Heads Up Community User Reviews

Heads Up Community
Heads Up Community
Network Innovation Solutions Corp.

Top reviews

Terrible

White screen %100 of the time I try to open the app now. Used to work but not now.

Can’t get alerts

I’ve rebooted several times. Can get notifications but when go to site alerts won’t load. Help.

Deleting alerts

How come alerts can not be deleted all at one time?? How can I log in...

Response from developer

Thank you for reporting this to us. We are aware of this issue and actively working to correct it. A new release is coming out very soon that will correct the deletion of alerts. Sorry for the inconvenience. We hope you will reconsider the rating once we fix the issue. Please update your app to the latest version when available.

Stale alerts

I only care about current alerts, at most, only 7 days old. There is no need to see alerts since the service started. Please add a ‘delete all’ or limit how far back alerts are shown. You’ll earn 3 more stars when these suggestions have been implemented.

Response from developer

Thank you for reporting this to us. We are aware of this issue and actively working to correct it. A new release is coming out very soon that will correct the deletion function. Sorry for the inconvenience. We hope you will reconsider the rating once we fix the issue. Please update your app to the latest version when available.

Needs batch delete

Excellent service for keeping up with emergencies, road closures, weather threats, Golden alerts, power outages, boil water advisories, and much more. BUT—when you first download the app, EVERY prior notification (for years) is listed. To delete, you must swipe, then press delete, then confirm “yes” for every single message. Must-have app, but please give us batch message delete.
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Great app

This is a great app to keep you updated on what is going on in the community. Would recommend everyone to download.

Helpful

Saves me time because I don't like getting trapped in traffic

Useful

I find this very useful but am curious as to how to remove the old alerts. I tried using the remove button several times. It will say there are no more alerts but the next day or two, the old alerts are again on my phone

Useful, but.

I agree this is a useful app, but I’ve found it needs internet connection to work.
I was in our car this evening trying to find out if roads were closed due to flooding from heavy rains. That was not possible without an Internet connection.

Response from developer

Hi JMat, yes, Push notifications and the alert list relay on some form of data connection, either cellular or Wi-Fi. Now, depending on the area you live in, you can also sign up to receive text message notifications. However, you're going to run into the same issue when service is limited. Typically is there isn't enough data for the app to populate, there isn't going to be enough service to get an SMS message.

Very useful to keep aware of surroundings

I find this app to be a very useful way for my community leaders to keep residents in the know about weather, road conditions, school issues, and other topics.

Everyone needs this app.

What a great app to stay informed about events in our community. Boil Water advisories, traffic issues, school closings and the like that are relevant to me. Plus emergency notification too with maps and pictures. More states and counties need to get on board with this app.