Heal Talk Rocks
App not working
I can’t log into the app anymore since yesterday. It keeps telling me “account anomaly” I can’t contact support either. I just checked and it looks like the web page doesn’t exist or they were hacked.
Months later and now getting a response back from them that the bug had been fixed. It continues to say “account anomaly” I just want to have my account deleted. The link it sent me to contact the developer where it takes you to a website that’s not even for the app!
Response from developer
We sincerely apologize for your unsatisfactory experience. The "account anomaly" login failure and webpage error you encountered were temporary technical issues and have now been fixed. You can log in again by switching devices or another account. We fully understand your complaints about psychics limiting text readings, slow replies and unanswered questions. We will conduct strict training and regular supervision for all advisors to improve service quality. If login problems persist or you want to report unresponsive psychics, please send your account info to customer support. We will handle your case within 24 hours and keep optimizing our platform.
Lovely
Awesome experience
Reading
This app AI
Good
Review
Top tier
Great service
Ruby s
8.5/10
Review
Sweet kind and caring
Scam
Response from developer
We sincerely apologize for the unsatisfactory experience you encountered. Should you be dissatisfied with our services during use, please get in touch with our platform customer support team, who will arrange compensation for you accordingly. You will receive a response from our support staff within 24 hours.
