Health Assist TPA User Reviews

Health Assist TPA
Health Assist TPA
SAFEWAY INSURANCE TPA PRIVATE LIMITED

Top reviews

When i feed claim intimation , date select option is below the screen not clickable

Date selection calendar popup not showing in right place and date selection can not be done through app kindly update app and popup menu should be on screen so we can select the date

Pathetic TPA..Poor service and app

Customer care talks like we have borrowed money from them. They talk in a very rude language and even don’t receive calls. Pathetic TPA

Cannot Even Sign Up

Cannot even sign up

Kindly add download authorization letter option in app

Kindly add download authorization letter option in app

Hassle free and excellent service

This app is user friendly and excellent…

No table to view documents on ios

This app needs major upgrade as in today’s digital world such app is not accepted . Not able to download or view documents of claim on IOS app. This update which was pushed on 28.02.24 is of no use as after update also the app says update is available.

not able to choose company name in app

While sign up fetching company name is not working..even on browser..there is no option for sign up and also forgot password option is not available ..pathetic experience

Pathetic services

Very very poor services . Delay in Cashless or reimbursement is their prime motto.

Not getting OTP

Worst application not getting OTP

Can’t use the app

Patehetic design. Not able to select the insurance company to even set up the account

Unable to connect

Unable to select company name , why company is not doing any thing to update this ??

Very bad tpa

Absolutely bad services. Delay in claim settlement that too with deductions of big amounts without any logic and clarifications.

unable to sign up. Kottu Venkateswara Rao

Unble to select company name from the company list it’s keep scrolling(iPhone 13)

Unable to sign up

Unable to select company name from the list, it’s keep on scrolling.

Useless peice of ****

Useless app…not receiving OTP
Even resending otp not working

Submitted Documents Review

Unable to review the documents which I submitted to Safeway. When I try to open the documents app is getting crashed.

Best tpa

Best tpa .nice staff

Positive review

Application function is quite easy to use. Tpa environment is very good for work and staffs are very supportive. Everyone is available for help

Good

👍

Bogus app

Absolutely bogus app, not even able to get get OTP for initial sign up. Already tried a couple of times.