First class service
The pharmacy team are wonderful from the pharmacy staff to the delivery drivers. You cannot fault their kindness, professionalism and commitment to their customers. We are very lucky to have them. Thank you all
Easy way to manage medication
The app is great for reminding you to order meds and is quick and easy to use. It helps having a great pharmacy like Jedburgh Pharmacy to full fill the order .
An excellent app for ordering prescription tablets
I used to call the local pharmacy when I ran out of tablets. Healthera made things a lot easier and smoother.
Confused
One day I am informed my request for renewal is approved and the next day I am asked for urgent action to approve it.
Good
Nice Pharmacy For me
Password
Every time I log in now I have to re-enter my password and /or get a code. Really annoying, almost getting rid of the app as I have to go looking for password.
Spam’s notifications
Seems like a good idea, but it just spam’s notifications all day when I haven’t even used it for anything yet. Yuk. Developers, please remember your app is never as important to other people as it is to you
Prescriptions
How do you cancel schedules or remove items from them.
Update updated 🤯
Another update completed & now, after being a member for 2350 days I can no longer sign in on my iPhone, only my iPad! Keep going round in circles & getting nowhere. Please do another update.
10/10
Excellent service that has taken away a big burden from me. My previous experience with prescription delivery was nowhere near as good as Healthera! Thoroughly recommend x
First Class
First class service full stop.Thank you
Too many emails
I get emails every day reminding me to order. It’s so annoying. 1 is sufficient.
Order issues
Have used this app easily until today. Not able to order so deleted app and reinstalled now it won’t accept my or any other postcode?
Horrible app
This is the most unhelpful app I have ever used. It takes forever to place a repeat prescription order. It’s so confusing to use.
Imran
Excellent
Hard to sort
Hard to sort your prescription out everytime or I would have given it 5 stars
Nightmare app
This app is a total nightmare to use
Quick and easy
Always quick and easy to get my prescription, staff at Jays always friendly and helpful
Terrible
I used to rely on this app but something is broken. I have just requested one prescription and been sent an email telling me I have ordered something else entirely. Last time, the order was never received. I’ll be switching back to bits of paper. By the way, don’t bother emailing. Last time I waited weeks and finally got a response asking me to get in touch if I still needed help.
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Fab
Just love the app & all that work at prescription care