Never buy a premium plan
Absolutely unprofessional service. Diet coaches are highly unprofessional, and showcases arrogant behaviour all the time. Diet plans are unrealistic and cannot be followed for a long time, yet it doesn’t fulfill the macronutrient and micronutrients requirements. I requested to downgrade my plan, which they did but without giving me an extension. Didn’t respond me for a month on my request for extension and then didn’t provide me enough extension. Lost significant time & drained significant energy discussing with the support team.
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Eektazz
Extremely Poor Customer Support – No Resolution After One Week
⭐ 1 Star – Extremely Disappointing Experience with HealthifyMe
My experience with HealthifyMe has been extremely disappointing and frustrating. Before purchasing the plan, I clearly explained all my health concerns and expectations. I trusted the company and purchased the plan believing that my concerns would be properly understood and addressed.
However, when I actually needed help, the support team failed to provide a meaningful solution. For the past one week, I have been receiving the same repetitive answers without any proper resolution to my issue.
What is the point of purchasing a paid plan and explaining your concerns in advance if the team is not willing to address them properly? Customer support should listen to the customer, understand the problem, and take responsibility instead of repeatedly sending generic responses.
I genuinely regret my decision to purchase this plan. A customer deserves more than copy-paste replies, especially after paying for a service and trusting the company with their concerns.
I want my issue to be reviewed by a senior team member and a proper resolution, not another repetitive response. HealthifyMe seriously needs to improve its customer support and take its customers’ concerns seriously.
Based on my personal experience, I would not recommend this service unless the company improves the way it handles customer complaints.
My experience with HealthifyMe has been extremely disappointing and frustrating. Before purchasing the plan, I clearly explained all my health concerns and expectations. I trusted the company and purchased the plan believing that my concerns would be properly understood and addressed.
However, when I actually needed help, the support team failed to provide a meaningful solution. For the past one week, I have been receiving the same repetitive answers without any proper resolution to my issue.
What is the point of purchasing a paid plan and explaining your concerns in advance if the team is not willing to address them properly? Customer support should listen to the customer, understand the problem, and take responsibility instead of repeatedly sending generic responses.
I genuinely regret my decision to purchase this plan. A customer deserves more than copy-paste replies, especially after paying for a service and trusting the company with their concerns.
I want my issue to be reviewed by a senior team member and a proper resolution, not another repetitive response. HealthifyMe seriously needs to improve its customer support and take its customers’ concerns seriously.
Based on my personal experience, I would not recommend this service unless the company improves the way it handles customer complaints.
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CDChoudhary Divya
Response from developer
Hi Divya, we sincerely apologise for the repeated responses and the delay in resolving your concern. Our team is looking into your case and will reach out to you soon with an update. Thank you for your patience while we work towards addressing this.
Nope
Way too expensive, feels unfinished
SSuffixee
Worst tracking app ever
I’ve been actively using this app over the last few days, and unfortunately, the experience has been quite unintuitive and frustrating.
At first, I thought I was doing something wrong while tracking my food. One of the biggest issues is finding food entries I previously added using the photo feature. Having AI analyze a picture is helpful, but only if I can easily find and reuse that entry later. I’m also having trouble logging food from a previous day. I’ve tried entering food I ate yesterday, but I can’t consistently get the app to register it under the correct date. It worked initially and partially recorded what I had eaten, but now the functionality seems unreliable.
Food tracking should be quick and straightforward. Right now, I’m spending too much time trying to get the app to record my meals rather than actually tracking them. And this is coming from someone who’ve used at least 2 different tracking apps. I suppose I will have to ride it out and stick to what worked for me next year. I really wanted this to work.
At first, I thought I was doing something wrong while tracking my food. One of the biggest issues is finding food entries I previously added using the photo feature. Having AI analyze a picture is helpful, but only if I can easily find and reuse that entry later. I’m also having trouble logging food from a previous day. I’ve tried entering food I ate yesterday, but I can’t consistently get the app to register it under the correct date. It worked initially and partially recorded what I had eaten, but now the functionality seems unreliable.
Food tracking should be quick and straightforward. Right now, I’m spending too much time trying to get the app to record my meals rather than actually tracking them. And this is coming from someone who’ve used at least 2 different tracking apps. I suppose I will have to ride it out and stick to what worked for me next year. I really wanted this to work.
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CChacs101
Response from developer
Hi there, we’re sorry to hear about the frustrating tracking experience. We understand how important it is for food logging to be quick and reliable, especially when using photo-based entries and logging meals for previous dates. Please write to support@healthifyme.com with your registered details so our team can investigate and assist you.
Scam - do not get fooled by coaches
They basically have random customer success people labeled as coaches with a glorified diet app - nothing you cant find on claude/chatgpt. The “coaches” are off shore indian folks they found for cheap and do not have common etiquette.
AAppuser1253829
