Review
Bioengineered ingredients
Inaccurate Product Recognition and Misleading Nutrition Information
⭐☆☆☆☆
I was really disappointed with this app. Almost none of the products I scanned were actually in its database. Instead of recognizing the specific product, it just guessed based on the type of food. For example, I scanned a banana and it simply gave generic nutrition facts for “banana.” If it sees the word “organic,” it seems to assume the entire product is organic.
The worst example was when I scanned Bob’s Red Mill Organic Grits. The app claimed it was high in saturated fat, contained cholesterol and sodium, and even criticized it for having no added sugars—which is completely inaccurate. Those claims don’t match the actual nutrition label at all.
If an app is going to evaluate food products, it needs a reliable product database and accurate nutrition analysis. Right now, I can’t trust its results.
Response from developer
Hello, thank you for your detailed feedback. We apologize for any inconvenience this may have caused. We are constantly improving our database and recognition system. Please contact us at support@aiby.com so we can review the examples you provided and provide further assistance.
Database is hardly adequate
Does not work as advertised.
Response from developer
Hello! Thank you for your feedback. We’re always working to expand our database to include more products. If you didn’t find what you were looking for, please let us know through our support team at support@aiby.com, we’d be happy to help and take your suggestions into account!
Not in database
Scan
Misleading App
WHY IS THERE NO EXIT TO PAYWALL
Can’t mark yet
False advertising
Response from developer
Hello! Thank you for your feedback. We’re always working to expand our database to include more products. If you didn’t find what you were looking for, please let us know through our support team at support@aiby.com — we’d be happy to help and take your suggestions into account!
Good app
Very poor
Nothing I scanned was in their database
Response from developer
Hello! Thank you for your feedback. We’re always working to expand our database to include more products. If you didn’t find what you were looking for, please let us know through our support team at support@aiby.com, we’d be happy to help and take your suggestions into account!
Can’t even use the app without subscription
Cancel my ‘sub’
Back ‘no info found’.
DO NOT DOWNLOAD
Not good for supplements
I tested multiple well-known supplement brands, and most were not recognized at all. Even basic, mainstream products were missing from the database, making the app essentially unusable.
Until the supplement database is dramatically expanded, this app does not deliver on its promise and isn’t worth downloading.
Response from developer
Hello! We're sorry to hear our app couldn't help you. We're constantly working on updating our database, so we're always looking for more feedback from our users. You can email us at support@aiby.com and tell us what products you would like to see added.
