Newer version is better
I’ve been a HOP participant for years and really like this new version. Better functionality and easier to see the surveys I can do.
Waste
About 6 months ago I used the old app (new one wasn’t a thing yet) to scan and send in my sample and keep track of all the data I added via my profile and questionnaires. The old app and this app now say I don’t have an account (I’m locked out) and all is lost including my sample!!! I called on it and they said sorry, but they don’t have an account for me and I need to start over.
Waste of time and effort. I was looking forward to finding out my results and now I’m so disappointed. They could have sent out a message to everyone. Instead they lost my trust and my willingness to do all this again.
Waste of time and effort. I was looking forward to finding out my results and now I’m so disappointed. They could have sent out a message to everyone. Instead they lost my trust and my willingness to do all this again.
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Not working
I hope HOP did not pay some company for this “new”/updated app cuz’ it doesn’t work! Can not login with me existing is userid/PW!
Doesn’t work
After logging in, it says to tap “get started” to begin but there is nothing to tap so it’s basically frozen.
Not Working
I don’t see any of my data. The older app has been disabled.
