Lame
Links failed to open for provider search even on a new phone Half the time. Not up to date information. Seeing/paying pills not easy.
App doesn’t work!
Links inside app do not work at all, messaging system also doesn’t work.
Not helpful for Info on your health insurance
Don’t bother with this app if you’re hoping to easily get information about benefits, Rx coverage, prior authorizations, etc. Health insurance companies aren’t forthcoming anyway about the coverage for which we pay so dearly, and this app will provide only the most basic information, such as how much you have remaining on your deductible. The rest is just smoke and mirrors, like the insurance companies themselves.
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Search Not Functioning
The find provider search function does not work at all. This is an important aspect of health insurance and should be fixed asap.
Too many things just don’t work
Cannot use the healthcare cost estimator or the pharmacy tools to see if meds are on formulary and costs. Very frustrating to be paying the expensive premium and not be able to use so called features to try and find out costs of services and meds.
