Old Healy’s don’t work
I have five older Healy’s and none of the Program Groups will open on Healy 2. Customer support is useless. What happened to my licences with the upgrade to Healy 2? Why is there no support or anywhere to troubleshoot this ?
Not working
Old app was all that would work. New apps DO NOT WORK
I love Healy
Best device in the holistic health world
Terrible app and terrible co
This is a terrible app and a terrible company. It’s impossible to get a hold of anyone to get technical support. They bombarded you with emails wanting you to buy more products but they don’t help you service the ones you already have. The technology is great if you can get somebody to help you make it work horrible business model horrible business
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I love it
Changed every single thing
LOVE my Healy! It’ll be perfect when one, tiny feature gets fixed.
I adore my Healy and everything about it, but DEVELOPERS PLEASE CHANGE THE + - buttons on the app to sliders or to a digital entry, instead of having to hit the plus sign 17 times to get the app to full power! Especially for use with the Healy coil! PLEASE. I’m so tired of hitting that button a hundred times a day. Healy is fantastic, otherwise!!
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Developers, PLEASE FIX THIS!
I adore my Healy and everything about it, but DEVELOPERS PLEASE CHANGE THE + - buttons on the app to sliders or to a digital entry, instead of having to hit the plus sign 17 times to get the app to full power! Especially for use with the Healy coil! PLEASE. I’m so tired of hitting that button a hundred times a day. Healy is fantastic, otherwise!!
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Response from developer
Dear Xtinemarie, Thank you for getting in touch and leaving a review. We often receive this request, but it is a security measure and therefore cannot be adjusted. However, we are always working on optimizing every function and this will also be improved in the future. Nevertheless, we hope you enjoy the other many functions of the app and the Healy devices. Best wishes, your Healy team!
Failed
I have wasted all the money I paid for the device and the coil. The device will no longer charge; it’s dead. The support on the app is nonexistent. I would join a class action lawsuit.
returned function
my healy started to disfunction, and incalled in for support. i was told how to reset the device and since then it works the same as new
Great App, Except...
I run programs on my Healy based on the suggestions from the Healy Advisor App. I love what it does for me. The Healy 2 app is easy to navigate and clearly laid out. I use both the electrode pads with wires and the Coil depending on the program. Using the Coil is significantly nicer than electrodes and wires, but, in the Healy 2 App it takes longer to set up because the default setting for intensity (for safely) is 15% and you should run the Coil at 100%. There are controls (- and ) to change the intensity and to get from 15% to 100% takes 17 taps! This is excessive and time consuming. I would be of GREAT benefit if a slider was provided in addition to the minus and plus buttons. I made this suggestion on the Healy website one year ago and have yet to see any change to the app to help with this time-consuming setting (I run programs on my Healy each day until it needs to be recharged and then until I go to bed - that's A LOT of intensity adjustments).
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my healy was working...
perfectly, till i downloaded this last update on may 9th 2024. my device is not seen by my iphone on bluetooth. as it was working before, my only guess is thats the app that causes the problem. please help me!
Response from developer
Dear User, We have since released further updates to the app and would like to know whether the behaviour when connecting has improved for you since then. If this is not the case, please contact our customer support team directly so that we can fully investigate your issue, your Healy Team.
Your new app
Your new app can’t findMy Healy even though it’s sitting on top of my tablet. Why did you have to ruin everything byYou’re stupid upgrade?
This app should never even be available
This is illegal in most modern countries.
Illegal medical advice. Scandalously dangerous for gullible people.
MLM based ponzi type scheme.
Digital Nutrition is outright dangerous.
Illegal medical advice. Scandalously dangerous for gullible people.
MLM based ponzi type scheme.
Digital Nutrition is outright dangerous.
Worst app
I have bought the healy 10days ago and I actually love the device but 9 out of 10 the app crashes all the time. I have the newest iphone, its up to date but this app has way to many bugs. Not acceptable for such a expensive device. Some people say it runs better with a android phone but i will not get a android just to be able to use it!! Thumbs down! I will return it & buy it again whenever their technology gets better.
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Why can’t you have program descriptions?
Seriously, what is ‘Pure’ and what does it do? I don’t want to have to go searching for that, and the same for all the rest of the programs. Everyone should be able to select the program and see what it does right there in the app. I should have to go to a web page to figure that out.
Better than old app
Much better at finding and connecting to devices. A feature request I would have is to be able to hold down the + or - button to quickly adjust intensity rather than having to tap if you wanted to use the coil and boost to 100%
Love this app!
Such an incredible app and I love how it connects to both my Healy and MagHealy! Works great for me every time :)
App Is Good But Not There Yet
I’ve been using the Healy now for about two years. The Healy 2 app is a definite improvement from the old app, but it falls short, when increasing or decreasing the frequency strength.
For example: if the app could be made as to when you push to increase, you would just hold down, and it would increase as much as you want, and the same for decreasing as opposed to constantly keep tapping and typing and tapping. I would like to see for people who use the coil to have the ability to preset the frequency level of choice. That will be a real nice feature.
For example: if the app could be made as to when you push to increase, you would just hold down, and it would increase as much as you want, and the same for decreasing as opposed to constantly keep tapping and typing and tapping. I would like to see for people who use the coil to have the ability to preset the frequency level of choice. That will be a real nice feature.
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App doesn’t run if I try to go to other tasks on phone
It looks very nice and is easier to see all of the icons but you have to keep the app page open and can’t do anything else on your phone while the program is running. That’s not practical. Can we bring that option back?
Great tool!
I love the new version of the app! Game changer! I love how it connects to all of the devices between the Healy & MagHealy. And it’s intuitive and easy to use and I really like the new look.
