HeartBit User Reviews

Customer Experience

Positive experience29.3% of reviews
Neutral1.5% of reviews
Negative experience69.2% of reviews

~ Based on 1,220 written reviews from the US App Store.

What users say

Is HeartBit Safe?

HeartBit: Heart Health Tracker appears safe based on user ratings. AppsHunter Safety Score for HeartBit is 88/100.

This assessment is based on 5,949 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.7% of ratings point to a risky experience

~ Based on 5,949 App Store ratings for HeartBit.

Is HeartBit Legit?

HeartBit: Heart Health Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for HeartBit is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Refusing to refund my charges

I downloaded the app in the beginning of August. Never used it…on August 13th I asked for them to cancel my subscription. They emailed me back stating it was cancelled. 3 days later I was charged. I emailed again a screenshot of the charges. Was told that the charges were refunded and they refunded it to someone else’s card as the last 4 digits they supplied in the email didn’t match mine. I emailed them and said wrong card and supplied them with my last 4 and was emailed again stating the refund was submitted and the subscription was cancelled. Well 4 days later and still no refund. Now I’m disputing it with my bank.
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Response from developer

Thank you for your review and for sharing your experience. We sincerely apologize for the frustration this has caused. Please know that billing is transparent and no errors occur on our end. Please contact our support team at help@heartbit.app so we can investigate further and ensure this is settled correctly.

5 Stars. Would recommend

I love this app, though it takes a minute to figure out how to navigate it. Once you got that down though it’s awesome and it’s helped me figure out how to pace myself and keep my stress level down.

Response from developer

Thank you for your review! We're so glad to hear HeartBeat is helping you manage stress and pace yourself. We appreciate your patience with the navigation—we're always working to improve the experience. If you ever have more feedback or suggestions, feel free to reach us at help@heartbit.app. Thanks again for your kind words!

PJB GMAIL

Review 1

Great app

Great app

Wasn’t for me

Download the app of seeing it I thought it’d be quite cute for my pregnancy. However, once I got the app, it didn’t make any sense. I didn’t like the look out of it as my dyslexia made it hard to understand.

Downloaded it weeks ago and literally under Delete it on the same day, however it has took money from my bank without my notification and I’m not happy
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Response from developer

Thank you for your review and for sharing your experience. We’re truly sorry the app wasn’t clear or helpful, and we understand your frustration regarding the charge. Please be assured our billing process only charges according to the plan selected during checkout without errors. For immediate assistance, kindly contact help@heartbit.app so we can investigate and resolve this warmly.

Better

It’s cheaper than other apps

Sr Sue

Interesting app & happy to see any improvements that can be made going forward.

Response from developer

Thank you for your review! We truly appreciate your kind words and enthusiasm for HeartBit. It’s great to hear you’re enjoying the app, and we’re committed to continuous improvements based on valuable feedback like yours. Please feel free to share any specific suggestions with our team at help@heartbit.app—we’d love to hear from you. Thanks again for supporting us!

Price never confirmed

You charged me 99 cents and then 6.00 and the Aug 25 your monthly plan starts. For 45 per month I want this cancelled asap please

Sabri55

Good doesn’t read blood pressure

Exactly

Good

aaa

ok

Unimpressed

Signing up took a subscription fee when I was just trying to get the free trial to see what the app did and if I like it. Not impressed . Can’t see how to cancel/ refund

Tank

Good app

Useless

Glad I only paid for the weeks trial. I’ve cancelled my subscription. The app won’t load to my watch. Feel like I need a refund since I can’t use it.

Bentley

everything is great

Scam!! Do not download

Doesn’t do anything it promises and charges $14.99 a month without authorization. This should not be on the Apple App Store.

Scam

I canceled my subscription effective April 1 that I never even used and I am still getting charged. I cannot seem to get you to stop. Next stop is calling bank and filing fraud charges. Don’t do not load the app.

Inside out watch faces

They won’t work for some reason

HeartBit

I didn’t know that the app had any data since I had installed it. Each time I had checked it, it wasn’t showing anything until today after I checked it today. So now I have an idea of what information it’s using.

Response from developer

Thank you for your review. We appreciate you sharing your experience with us. It sounds like it took some time to see your data, which must have been confusing. We’re glad you now have a clearer idea of what the app uses. If you have any questions or need further help, please reach out to help@heartbit.app. We’re here for you.

Heart rate

Very handy app to have. I have to check my blood pressure often and this is easier than carrying a device with me at all times