So impressed we’re rolling it out everywhere
We’ve been incredibly impressed with Hearth. We’re using it for guest messaging at our hotels, and the experience has been remarkably smooth. Guests are getting prompt, thoughtful responses, and what has surprised us most is how well Hearth understands intent and context — in many cases, the answers are more complete and helpful than what we were previously able to provide manually.
We were already using Symphia’s AI voice agent and had a great experience with it, so adding Hearth felt like a natural next step. The combination has been a game changer for how we communicate with guests across both voice and messaging.
The results have been so strong that we’re now rolling Hearth out across our entire hotel portfolio. Highly recommend it to any hospitality operator looking to improve response times, consistency, and the overall guest experience. An absolute game changer for hospitality.
We were already using Symphia’s AI voice agent and had a great experience with it, so adding Hearth felt like a natural next step. The combination has been a game changer for how we communicate with guests across both voice and messaging.
The results have been so strong that we’re now rolling Hearth out across our entire hotel portfolio. Highly recommend it to any hospitality operator looking to improve response times, consistency, and the overall guest experience. An absolute game changer for hospitality.
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