Cool
防止心脏病出现
Response from developer
您好！我们很高兴得知您希望使用这款应用来预防心脏相关疾病，并非常感谢您的关注。您的“优秀”评价让我们倍感鼓舞！如果您方便的话，能否分享一下这款应用的哪些功能在监测您的心脏健康方面最有帮助，以及您希望在哪些方面进行改进？您也可以通过应用内的支持选项向我们发送反馈。我们希望您每天都能安心管理自己的健康，并鼓励您继续使用这款应用。此致，敬礼！ Heartiсa: Heart Rate Monitor Support Team
一
Response from developer
您好！很高兴您选择这款应用并分享了您的想法。我们将继续努力，让心率监测和健康追踪功能更加清晰易用，让您安心无忧。为了进一步改进，能否请您具体告诉我们您希望我们优化哪些方面，以及您希望在屏幕上看到哪些内容？您也可以通过应用内的帮助中心联系我们的支持团队；我们可以共同探讨并解决您的问题。愿您的每日数据带给您积极的感受。此致，敬礼！ Heartiсa: Heart Rate Monitor Support Team
夏怡萍
Response from developer
您好！我们很高兴收到您的好评。看到有人花时间阅读我们的应用，这给了我们很大的动力。如果您愿意，请告诉我们您觉得哪些方面“好”，以及您希望我们在哪些方面进行改进。我们也欢迎您通过应用内的支持选项提交反馈，我们会认真查看每一条。我们希望您的日常记录能够更加顺畅、轻松。此致，敬礼！ Heartiсa: Heart Rate Monitor Support Team
好
Response from developer
您好！非常感谢您的反馈。我们很高兴得知 Heartica 能给您带来改变。它简洁高效的设计对所有用户都有益，这让我们倍感欣慰。我们致力于打造能够赋能个人、提升整体健康水平的工具。如果您有任何关于如何改进应用的建议，请随时分享。您的意见对我们至关重要，有助于我们不断进步。此致，敬礼！ Heartiсa: Heart Rate Monitor Support Team
体验
Response from developer
您好！我们非常高兴您仅用两句话就表达了“体验超出预期”的感受。您的肯定激励着我们继续改进用户体验。我们也欢迎您分享更多细节，例如您觉得“体验超出预期”的具体方面，以及在使用心率追踪功能时是否有任何特别难忘的时刻。如果您愿意，也可以通过应用内的支持选项向我们发送反馈，以便我们更快地跟进和整理。我们期待您在未来的日子里继续体验更完善的心率追踪功能和更流畅的使用体验。此致， Heartiсa: Heart Rate Monitor Support Team
Neil
Millionaire
Response from developer
Hi I,m play The math! Thank you for your feedback and for rating our application so highly—we truly appreciate it. We understand that getting familiar with a new app can take a bit of time, and we want to assure you our app is designed to offer a smooth and user-friendly experience. We encourage you to explore the app at your own pace to discover all of its features. If you have any questions or need any assistance along the way, we’re always here to help. Your experience matters to us, so please feel free to share any further thoughts or suggestions as you continue using the app. We look forward to hearing from you again. Sincerely yours, Heartiсa: Heart Rate Monitor Support Team
Just want to cancel my membership
Response from developer
Hi there! Thanks for donating your time to write the feedback. We’re very sorry to hear that you’ve decided to unsubscribe and that you’re not completely satisfied with our application. Your feedback is important to us. To unsubscribe, please begin by navigating to your profile or account settings. Once there, look for [Subscriptions], choose our application from the list and select [Cancel Subscription]. For more detailed instructions, you can also visit Apple's official support page. If you have any issues or need further assistance, feel free to reach out to our support team at support@heartica.pro. We're here to help. Kind regards, Heartiсa: Heart Rate Monitor Support Team
Al Walters
Helen heart
Response from developer
Hello! When your heart rate monitor feels like it isnt helping, that can be really worrying. We’re glad you reached out, and we take notes like yours seriously. If you can, tell us what you see when the monitor doesnt seem to help and which screen you’re on. Please reach out to us using the in-app support option support@heartica.pro so our team can look into it. Our team keeps working to make the experience clearer and more reliable so you can feel confident using the app. You deserve an app that supports you when you need it most. Kind regards, Heartiсa: Heart Rate Monitor Support Team
乱收费
Response from developer
您好！感谢您抽出时间撰写反馈。我们的应用提供免费试用订阅，并提供完整的订阅信息。未经用户同意，我们不会启动任何订阅——未经授权不可能启动订阅。您的订阅（即使是 3 天免费试用）也会自动续订，直至您取消。为避免被收费，您必须在每次续订日期前至少一天取消订阅（即在免费试用期或其他订阅计划结束前 24 小时）。如果您在免费试用期或其他订阅计划结束前 24 小时内取消订阅，根据 App Store 的规定，您仍将被收取下一个订阅周期的费用。此信息已在我们的 App Store 预览页面上明确说明。此致， Heartiсa: Heart Rate Monitor Support Team
Bueno
小心钱包，每月扣两次费！
Response from developer
您好！感谢您抽出时间撰写反馈。我们的应用提供免费试用订阅，并提供完整的订阅信息。未经用户同意，我们不会启动任何订阅——未经授权不可能启动订阅。您的订阅（即使是 3 天免费试用）也会自动续订，直至您取消。为避免被收费，您必须在每次续订日期前至少一天取消订阅（即在免费试用期或其他订阅计划结束前 24 小时）。如果您在免费试用期或其他订阅计划结束前 24 小时内取消订阅，根据 App Store 的规定，您仍将被收取下一个订阅周期的费用。此信息已在我们的 App Store 预览页面上明确说明。此致， Heartiсa: Heart Rate Monitor Support Team
Whatever
Response from developer
Hi Alldayrigo! Thank you for your feedback and for rating our application so highly—we truly appreciate it. We understand that getting familiar with a new app can take a bit of time, and we want to assure you our app is designed to offer a smooth and user-friendly experience. We encourage you to explore the app at your own pace to discover all of its features. If you have any questions or need any assistance along the way, we’re always here to help. Your experience matters to us, so please feel free to share any further thoughts or suggestions as you continue using the app. We look forward to hearing from you again. Sincerely yours, Heartiсa: Heart Rate Monitor Support Team
