App never works
At least twice a month, the mobile app goes into “error code 500” for DAYS and there’s no way to access your accounts
Buggy
Seems like mobile banking is down more than it is actually working. Can you please fix this app and maybe change the app software. Horrible - Heartland CU customer
Can’t even log in
You can’t even log in to the app once downloaded even if you have an account that’s easily accessed on web. Waste of phone space.
Fix Face ID
Since they updated the app I have to put in my password in every time and they haven’t fixed the problem with Face ID doesn’t work
Nothing but frustration
Barely ever use it because it’s a hassle. Note I can’t use it even if I want to because it says there are important updates & I need to download new app from App Store however…there is no new app!!??!!
