Heartland Guest App User Reviews

Customer Experience

Positive experience7.5% of reviews
Neutral1.7% of reviews
Negative experience90.8% of reviews

~ Based on 174 written reviews from the US App Store.

What users say

Is Heartland Guest App Safe?

Heartland Guest App does not appear safe based on available data. AppsHunter Safety Score for Heartland Guest App is 36/100.

This assessment is based on 898 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.1% of ratings point to a safe experience
3.7% of ratings suggest some concerns
79.2% of ratings point to a risky experience

~ Based on 898 App Store ratings for Heartland Guest App.

Is Heartland Guest App Legit?

Heartland Guest App appears to be a legitimate app. AppsHunter Legitimacy Score for Heartland Guest App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shame

Any restaurant that uses this should be ashamed of itself. It needs a ton of private info, takes forever to get set up, and does not work. To whoever created this: you did a bad job and you should feel bad. To Apple: why did this pass App Store review? To everyone: SHAME SHAME SHAME SHAME SHAME SHAME.
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Casa los chilaquiles

Hoy fuimos con mi esposo a casa los chilaquiles y aparte que la comida está muy deliciosa la atención de la mesera Elsa M fue excelente muy amable 100% recomendada

Garbage

App tries to scan QR code the moment even a corner comes into frame and won’t let the camera focus, resulting in an endless loop of “invalid scans”

Pointless

What is the point of downloading and using the app if you have to enter your credit card every time you use the app? It’s easier to go to the cashier and use Apple Pay.

QR CODE

The QR Code does not work. The app is a waste of time. I deleted the app after 10 attempts.

"Invalid Code"

The app asks you for all sorts of permissions and then can't scan the QR code on the receipt, making it useless.

Worthless

Forces you to register a CC instead of normal payment flows

Waste of space and time

The restaurant provides a receipt with a QR code that directs customers to download this app. After completing the setup process, I scanned the QR code only to receive an “Invalid Code, please try again” error message. The process was time-consuming and ultimately unsuccessful, resulting in a frustrating user experience. Avoid restaurants that use this app.
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Bad and broken

I think this app wasn’t designed to take payments in restaurants but actually to make you feel stupid. I’m a software developer and this kind of thing makes me hate my whole industry.

Avoid this app at all costs. Pay your tab in blood or offer to wash dishes if you have to.

App not working and cant get support

I have been trying to set up the app. It asks for a phone number and says I will get a text with a code, but it never shows up, so I can't complete the setup. I tried calling in for support, but I get nowhere.

Garbage

I rarely write reviews! This app is Garbage. I filled in my info and it never worked. Restaurateurs…STOP USING THIS APP!!!

Can’t wait to create an account

Couldn’t pay my bill without an account so just used my CC

Vibe coded?

Flatly doesn’t work. Do better.

Worst app in history of dining apps

Doesn’t work. Won’t save payment info. Doesn’t actually use Apple Pay, despite saying so on my receipt. Doesn’t work with password managers. Doesn’t appear to like it if you try to copy/paste your info, so prepare to type. Just a garbage app.

Awful

App sucks. Doesn’t work right at all.

Garbage app

Invalid code galore. Don’t waste your time creating a profile.

App is worthless

So much time wasted several times trying to get app to work. Can’t add payment method. Remove this app from the store. It’s like just stealing information at this point. Heartland owes me for wasted time. Tell me where to send my bill!

Not worth using

This app required a full account set up to use.

No option to use Apple Pay. Just enter your card number and “trust us”. App Store incorrectly says it does use Wallet.

Tried it twice and deleted it twice. Don’t bother.

Azalea Cafe

Ann & Ashley are both wonderful, friendly and they know the services. The are accurate and swift.

Zero stars

This app NEVER WORKS.