Heartland Guest App User Reviews

What users say

Top reviews

"Invalid Code"

The app asks you for all sorts of permissions and then can't scan the QR code on the receipt, making it useless.

Worthless

Forces you to register a CC instead of normal payment flows

Waste of space and time

The restaurant provides a receipt with a QR code that directs customers to download this app. After completing the setup process, I scanned the QR code only to receive an “Invalid Code, please try again” error message. The process was time-consuming and ultimately unsuccessful, resulting in a frustrating user experience. Avoid restaurants that use this app.
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Bad and broken

I think this app wasn’t designed to take payments in restaurants but actually to make you feel stupid. I’m a software developer and this kind of thing makes me hate my whole industry.

Avoid this app at all costs. Pay your tab in blood or offer to wash dishes if you have to.

App not working and cant get support

I have been trying to set up the app. It asks for a phone number and says I will get a text with a code, but it never shows up, so I can't complete the setup. I tried calling in for support, but I get nowhere.

Garbage

I rarely write reviews! This app is Garbage. I filled in my info and it never worked. Restaurateurs…STOP USING THIS APP!!!

Can’t wait to create an account

Couldn’t pay my bill without an account so just used my CC

Vibe coded?

Flatly doesn’t work. Do better.

Worst app in history of dining apps

Doesn’t work. Won’t save payment info. Doesn’t actually use Apple Pay, despite saying so on my receipt. Doesn’t work with password managers. Doesn’t appear to like it if you try to copy/paste your info, so prepare to type. Just a garbage app.

Awful

App sucks. Doesn’t work right at all.

Garbage app

Invalid code galore. Don’t waste your time creating a profile.

App is worthless

So much time wasted several times trying to get app to work. Can’t add payment method. Remove this app from the store. It’s like just stealing information at this point. Heartland owes me for wasted time. Tell me where to send my bill!

Not worth using

This app required a full account set up to use.

No option to use Apple Pay. Just enter your card number and “trust us”. App Store incorrectly says it does use Wallet.

Tried it twice and deleted it twice. Don’t bother.

Azalea Cafe

Ann & Ashley are both wonderful, friendly and they know the services. The are accurate and swift.

Zero stars

This app NEVER WORKS.

App isn’t correct

We eat at 2 restaurants that are within the same company and should have a reward for them. But the history is not matching or rewarding me when I hit 10 points.

No ApplePay support

See title.

False QR Code

Generates a false QR code which makes you DL the app and enter in ALL your info ..THEN tells you the vendor doesn’t have it setup yet.

Basically a scam

Is there anyway I can see my point balance, let alone use the points? Really a sorry app at this point.

Awful to use.

Glitchy and makes you verify your account 5 different ways to make one payment.