Lacking compared to others
Just recently bought a pair of Heavys and downloaded the app. In the past I’ve used Sennheiser, Bose, Anker Soundcore, etc. and all those apps were much more intuitive and customizable. Essentially this app is just a battery display and a 5 band EQ with no presets. The headphones/earbuds themselves sound great once you tweak the EQ a bit, but out of the box they sound very flat. I think there’s a lot of potential, but as of writing this review the app certainly leaves a lot to be desired. Being able to turn on/off ANC or transparency mode within the app was something that I was used to with Anker Soundcore, even when only using one earbud. This is no longer an option with Heavys. All of this could honestly be fixed with an app/firmware update. I do hope they read these reviews and continue to improve, because the potential is there, but as it stands they’re missing the mark
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Buggy
The app is very buggy not smooth when you try to use it. The touching of the app is very glitchy please fix asap
Great product - horrible app
I absolutely adore heavy’s and their headphones, yet I can’t seem to use my brand new earbuds because this god forsaken app constantly disconnects, won’t even connect if I’m on WiFi, and when it succeeds to connect it fails its update multiple times. At least it’s free but by god does it need work
Connection Failed
Headphones themselves are good, but the app doesn’t work at all. You need to make an account for some reason *cough data collection? cough*, but over the course of a week of trying, I have been getting “Connection Failed: Could not connect to server. Please check your internet connection or try again”.
You’re unable to download firmware updates for these headphones without the app, and the PC downloader comes with a virus.
You’re unable to download firmware updates for these headphones without the app, and the PC downloader comes with a virus.
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Stopped Working
The app was great until it stopped connecting to my headphones. 2 weeks and it’s still not working right. I’ve tried all the basic steps and I still get an unable to connect error soon as I open the app.
