Buggy
The app is very buggy not smooth when you try to use it. The touching of the app is very glitchy please fix asap
Great product - horrible app
I absolutely adore heavy’s and their headphones, yet I can’t seem to use my brand new earbuds because this god forsaken app constantly disconnects, won’t even connect if I’m on WiFi, and when it succeeds to connect it fails its update multiple times. At least it’s free but by god does it need work
Connection Failed
Headphones themselves are good, but the app doesn’t work at all. You need to make an account for some reason *cough data collection? cough*, but over the course of a week of trying, I have been getting “Connection Failed: Could not connect to server. Please check your internet connection or try again”.
You’re unable to download firmware updates for these headphones without the app, and the PC downloader comes with a virus.
You’re unable to download firmware updates for these headphones without the app, and the PC downloader comes with a virus.
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Stopped Working
The app was great until it stopped connecting to my headphones. 2 weeks and it’s still not working right. I’ve tried all the basic steps and I still get an unable to connect error soon as I open the app.
Instantly charged me 9$ to download the app
Why did I get charged 9$ for the app? Doesn’t come with any pre set equalizers but mainly just wanted to turn the bass and mids up anyway. Don’t like the unauthorized charge after paying a good chunk of change for my H11’s maybe it’ll fall off??
