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Helium Mobile

Helium Mobile

Break free with Helium Mobile.

15K ratings
599 reviews
With Ads
πŸ”§ Utilities
Free
With Ads

Details

  • Released
  • Updated
  • July 25, 2023
  • August 7, 2026

Features

Developer

Nova Labs, Inc.
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Helium Mobile screenshot #1 for iPhone
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Helium Mobile screenshot #6 for iPhone
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About

Experience wireless service powered by a vast 5G network and a unique community-driven infrastructure. This app offers a new approach to staying connected, potentially with reward opportunities.

βœ“Nation's largest 5G network
βœ“Groundbreaking people-built network
βœ“New way to connect
βœ“Potential reward opportunities
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What users say

Summarized from real user reviews of Helium Mobile. Based on 15K reviews and a 4.8/5 average, it highlights the 8 positives and 27 negatives reviewers mention most about this Utilities app.

Positive things

  • πŸ‘Excellent value
  • πŸ‘Great phone plan
  • πŸ‘Simple, reliable, and refreshingly honest
  • πŸ‘Best phone plan on the planet
  • πŸ‘True GEM
  • πŸ‘Wonder app
  • πŸ‘Works great
  • πŸ‘Good stuff

Negative things

  • πŸ›Horrible, non-existent customer support
  • πŸ›Not fully transparent or honest
  • πŸ›Stupid app
  • πŸ›No service
  • πŸ›can't enable location sharing
  • πŸ›iPhone too
  • πŸ›Scam
  • πŸ›Not the best customer service
  • πŸ›I cannot even start
  • πŸ›Was amazing but now I'm skeptical
  • πŸ›Mapping not working
  • πŸ›Poor Customer Service
  • πŸ›Broken app
  • πŸ›Mapping rewards are (STILL) hit or miss
  • πŸ›Latest update
  • πŸ›Buggy app
  • πŸ›Claiming Rewards Unsuccessful
  • πŸ›Service is terrible, mapping is garbage
  • πŸ›App is glitched
  • πŸ›Can't Log In
  • πŸ›Invalid imei error even though the phone is unlocked
  • πŸ›Great company but app needs work and more privacy!!
  • πŸ›Rewards….sometimes
  • πŸ›No support for new phones
  • πŸ›Glitches
  • πŸ›Doesn't work at all
  • πŸ›Can barely open the app
See all reviews

What's New in Helium Mobile

Version 4.2.8

August 7, 2026

Bug fixes and improved deep linking experience.

User reviews

Most RecentHighest RatedLowest Rated

Stay away

Stay far away from this service (Helium Mobile) and Mint Mobile!! Not worth the headache and time
dekethageekdekethageek

WasTheirBiggestFan

Shame they started baiting and switching.

Do not give them your money. They’ll change your plan without your consent and demand money to keep your phone active. 😑
DeadHorseyDeadHorsey

Great service

I’ve had an excellent experience with the Helium Mobile app. It’s fast, easy to navigate, and makes managing my account effortless. Everything from checking my usage to paying my bill works smoothly. Reliable service, a clean design, and great value make this one of the best mobile apps I’ve used. Highly recommended!
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JermJS94JermJS94

Horrible Service

Had major issues trying to switch to helium, it didn’t work. Had no options for support so I cancelled my plan… a waste of $30.
ivy7565ivy7565

Updated and now I can’t connect to my Helium Mobile Hotspot

Right after doing the most recent update I suddenly can’t connect to my helium mobile hotspot. Please fix this.
The jewsThe jews
See 594 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Incompatible with older devices

Bug

Discovery mapping feed isn't working after latest update

Bug

Unable to claim rewards after recent update

Bug
✨

Requested Features

3 requests

Unlimited data option

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does Helium Mobile do?

Helium Mobile provides wireless service powered by the nation's largest 5G network and a unique community-built network. It offers a new way for users to connect.

What are the key features of Helium Mobile?

Key features include access to a large 5G network and participation in a groundbreaking people-built network. The app also mentions potential reward opportunities for users.

Is Helium Mobile free to use?

The app itself is free to download and use, but it is a wireless service provider, implying costs associated with service plans. There are also mentions of taxes and fees applying.

What are the potential rewards mentioned?

Rewards are a function of network governance and depend on various factors like individual activities, network usage, and technical issues. Nova Labs does not guarantee or refund rewards, and their value is not promised.

Who is Helium Mobile for?

This app is for individuals looking for an alternative wireless service that utilizes advanced 5G technology and a community-driven network infrastructure, potentially offering rewards.