Hello Parent App User Reviews

Hello Parent App
Hello Parent App
PANIYA TECHNOLOGIES PRIVATE LIMITED

Customer Experience

Positive experience14.3% of reviews
Neutral28.6% of reviews
Negative experience57.1% of reviews

~ Based on 21 written reviews from the US App Store.

Is Hello Parent App Safe?

Not enough ratings yet to assess Hello Parent App.

Is Hello Parent App Legit?

Hello Parent App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Hello Parent App is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not satisfied - Dead links

Dead links must be made greyed out or disabled. No option of help given although the option is present which becomes useless.

Illegal way of making money

The app charges illegally for upi transaction which is against NPCI guidelines. If this is not resolved we need to report this illegal charges levied on the users

Good concept but bad execution

It's an app for kids and toddlers, it must be kept in mind. But fraud mindset of making money . I made a payment for night stories. I already had a daily night story plan from school. I still took additional subscription. I was forced to keep an auto pay in bank with 10yr mandate. I was not comfortable. I did payment for 3 months and later after few days removed the auto pay instructions from the bank. Now they cancel my subscription and also the one that I already had from school. Such a FRAUD mindset. Kid is crying as no story available and also money is taken in advance for 3 months. No help options as well. Disappointed with the app management for having cheap mindset
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Payment made- still asking for subscription

No working help desk, no complaint or grievance redressal response

Not accessible for blind person my request you please design for blind person

I am facing many issues. So I request you that please design this app for blind person.

Useless annoying app

Bunch of useless notifications

Bed time stories

Interesting, motivating and intriguing stories for my kid. He doesn’t sleep without listening to at least 2 bed time stories every day, whether we are travelling or not, this is handy and very nice app.

Camera not working

Its been almost a month and hello parent app cannot solve a problem with Iphones
I cant see the camera
I have raised multiple complaints but no reply no contact
Really bad experience

App is fine. Issue with album

When i view photos, i have to select one photo and go back to select another photo. Swipe left or right does not work to scroll between photos.

App is average for user experience

Using this app and found many UX points which are not proper for interaction and navigation . Even need to improve UI as well in terms of features management.
There are certain open bugs in messaging module and other.

Functionality can be enhanced in much better way.

No notifications

The biggest problem with the App is it does not push any notifications and does not prompt the users to open the App

Bug in app

This review is for the iOS version. If I tap on ‘Message’ and want to navigate back to the main menu without entering any data in the form, I’m stuck with dirty content check. The only option I have is to click on ’OK’.

Multiple opportunities to improve the experience

I feel there are so many opportunities on the application to improve the experience.

First and foremost is - Notification.
There’s absolutely no way to turning the notifications on.
The problem ? We miss important emails from the school.
The experience- I have to momentarily go and check the application for any new messages.

Second: your interface is bad on the homepage.
It overlaps with the images and icon. You need to really modify the design and resolve the issues.
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Camera review

I am also facing this issue only. I have updated the app then also web camera is coming and no flip camera option is provided on updating. Plz go through this problem and provide us camera flip option. Currently using iPhone

Issue Of mic and cam

I have updated to the latest version and from then on I am not able to see microphone and camera and various other options in the app while taking online classes.

Unable to see camera flip option

I had updated the version to 3.2.9 last week but since then i am unable to see camera flip option(from front to back camera). I am unable to use back camera while using the app. Currently using iphone 11

App doesn’t work with iPad

App doesn’t work with iPad having IOS software version 12.5.1. The app has been installed but it kept closing as soon as I try to open it.

No option to pay fee post latest update

The option make fee payment is not available post latest update and has not been fixed so far....

No assessment option

What about new update in IPhones . Please kindly give update option . We are facing problem.

No notifications 😡

This has become a perennial problem with this app. Important messages are missed out since there are no notifications since recently. Even after sending feedback to developer via app, App Store, the developer doesn’t seem to address this recurring issue. We recommend school to change the service provider.
N.B.: no other app in my phone behaves this way.
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