HelloTalk Reviews: Is It Legit?

HelloTalk - Language Learning
HelloTalk - Language Learning
HELLOTALK FOREIGN LANGUAGE EXCHANGE LEARNING TALK CHAT APP

Customer Experience

Positive experience36.1% of reviews
Neutral11.8% of reviews
Negative experience52.1% of reviews

~ Based on 2,580 written reviews from the US App Store.

What users say about HelloTalk

Is HelloTalk Safe?

HelloTalk - Language Learning appears safe based on user ratings. AppsHunter Safety Score for HelloTalk is 92/100.

This assessment is based on 44,109 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 44,039 App Store ratings for HelloTalk.

Is HelloTalk Legit?

HelloTalk - Language Learning appears to be a legitimate app. AppsHunter Legitimacy Score for HelloTalk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

大东北是我的家乡

大东北是我的家乡

Perfect learning space

Help me a lot to understand different languages, and also made new foreign friends to.

Boring, Dry and not worth it!

If you want to try it out, try it for free but don't pay for it. You're going to waste your money. The people who owns it controls who you sees.

I can't buy Hello Talk coins by I Tunes or by iphone pay

2

Best app ever

I love your app so much never put this app down is so good for making friends and actually helped my loneliness 👍🏻🙂

Learning or Dating?

Marketed as a language learning app but very clear that the creators have shuffled this into a dating application since they learned this is what makes the most revenue. Odd. Make learning great again.

It’s ok

So many popups and pushing you to pay but otherwise ok.

One star is all I can give, and I would give zero if that were an option.

My experience with HelloTalk has been absolutely disgraceful. I was a paying VIP member, yet my account was permanently banned for “political talks,” with no specific evidence provided to justify such an extreme punishment. I repeatedly asked HelloTalk to show me exactly which messages violated its policies, but all I received was a generic statement. They even claimed multiple users had reported me, yet failed to provide evidence demonstrating that I had engaged in political discussions with multiple people. How can a company permanently terminate a paying customer’s account without offering a clear, case-specific explanation?

Here is what actually happened: I did not initiate the political discussion. The other user made negative comments about my country, questioned my knowledge of Chinese history, and made an ignorant assumption that I knew nothing about their history. I responded by providing a summary of China’s history, and the user said it was difficult for them to comprehend. I never said anything bad about China. I was responding to a conversation someone else started, yet I was the one who received the permanent ban. If HelloTalk has rules restricting political discussions, those rules should be enforced fairly and consistently, rather than leaving users feeling that they have been punished simply for participating in a disagreement.

What makes this situation even more infuriating is HelloTalk’s complete lack of transparency. I asked for evidence, specific messages, and an explanation of what I supposedly did wrong. Instead, I received a generic policy statement that did not meaningfully address my questions. An accusation is not the same as proof, and a generic response is not a meaningful explanation for a permanent ban. I cannot know how the other user was treated, but I have every reason to question whether my case was reviewed fairly when my requests for supporting evidence have not been answered.

This is a language-learning platform that is supposed to bring people from different cultures together. What is the point of encouraging international communication if users cannot exchange perspectives without worrying about losing their accounts? I understand that HelloTalk has community guidelines, but paying customers deserve transparency, consistent enforcement, and a meaningful opportunity to challenge serious accusations. Paying for VIP does not entitle anyone to break the rules, but it certainly does not make it acceptable to provide inadequate explanations when permanently terminating someone’s account and cutting off access to a paid service.

I strongly advise people to think twice before purchasing HelloTalk VIP. Based on my experience, I have lost trust in this company and its moderation process. I want HelloTalk to conduct a genuine review, provide the specific evidence supporting its allegations, restore my account and device access if the ban cannot be substantiated, and address the subscription I paid for but can no longer use. This has been an incredibly frustrating experience, and the way my concerns have been handled has left me feeling completely disregarded as a paying customer.
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Found my soulmate

I downloaded this app to get better at speaking Italian and accidentally found the love of my life, men usually suck so wouldn’t recommend trying to do the same, but I got lucky I guess 🤓✌️(we will see)

Why do you have to pay for everything

The idea of the app is nice, and I love it but why do you literally have to pay for everything?? Pay to translate someone’s convo is ridiculous. It’s a language learning app it should be free, you’re useless if you can’t literally provide the only thing you were made to do.

Permanently blocked for no reason

I’ve had to delete my account because of the wrong flag and age I put on accident and because of that people spam reported me but now they banned my device so I can’t make another account

Depends on your age

I joined this app thinking I was going learn a language. It’s been an entire pickup app. Guys asking me for my WhatsApp number and when u say no they don’t stop. Others telling u that I am too old for this app. It’s not what I thought it would be. Sorry HelloTalk

Like it

Pleeease add emoji reactions to messages🙏🙏🙏

I wasted money on this app

I am livid. $13 for VIP. I set my privacy settings so that only people that speak the language I wanna learn would see my profile. Yet, I get messages from every other language except the one I want to learn! I also blocked certain countries and still get messages from people in those countries! I rarely get messages even though I post on Moments. I have a recent profile pic where my face is visible. I interact with posts by liking and commenting. Yet I rarely get profile visits much less messages. Then out of the few messages I receive, maybe 1-2 are from speakers of the language I wanna learn. I could’ve spent those $13 on something else! I know for a fact this app has shadowbanned me or something. Which is insane considering I paid $13!!!! I am so frustrated!!
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Creepy dudes and marketing

If you’re a man all you see are thirst traps and men commenting “Check your DMs”. Addictive design for the male brain. Like 10 taps on grey/obscure text to delete. Lots of strange messages from HelloTalk via email saying “come back, we miss you, etc”.

Too many notifications and questions. Pay to actually use. Can’t uninstall properly.

First off after being asked a million questions and verifications you get to the end and you have to pay to use. Secondly you can’t simply uninstall from your phone. Thirdly many useless notifications and welcome messages from the app. Horribly designed app, but great concept though.

死活注册不成功

老是网卡,加载不出页面

Stay greedy, HelloTalk

I’ve never written a review for anything, but I could not let this slide.

I just signed up today and within a couple of hours, access to key features were revoked. Why? Apparently due to “unusual activity” that the “Team” refuses to specify.

I have a simple profile with only the minimum necessary info - this is the Internet after all and I’m careful about what I share. I spent no more than an accumulated hour listening to some people talk in voice rooms and live. I hadn’t even tried reaching out to people yet or leave comments. None of my activity violates terms.

In order to regain access and “verify” my identity, they demand that I provide a VIDEO of myself explicitly saying certain pieces of info. Um, no. I did not consent to use of camera or microphone at sign up. They say FACE AND VOICE must be shown, otherwise rejected. There’s a serious violation of privacy here.

How is this a solution anyway? How would you verify that the face that I have is the user without violating privacy further and asking for a birth certificate? And all this for what? Activity they say is unusual but has just been normal use.

Here I was hopeful to find meaningful connections through language exchange. It’s unfortunate that with HelloTalk being most people’s top choice for language exchange, I had little choice but to try and use it too. This experience though has been appalling and alienating.

Stay greedy, HelloTalk.
(They let reported VIP members get away with violating terms of conduct).
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Response from developer

Hi, we’re sorry this happened right after you joined. We understand your concerns about the video request for face and voice verification. It’s part of our security process and doesn’t mean you violated rules. Please email support@hellotalk.com with your HelloTalk ID so we can review the issue further.

Permanently blocked

I’ve had to delete my account because of the wrong flag and age I put on accident and because of that people spam reported me but now they banned my device so I can’t make another account

Deletes messages

Will delete all your messages in an instant. Be careful.