Tech app no longer works
Used to be great but ever since the update with the latest and greatest it doesn’t work at all for me now. There had been lack of support and help to figure out the problem and I’ve lost out on several jobs since they rolled out this crappy update because I can’t get past the sign in page
Isn’t working on iPhone 11.
I had sent way too many emails about the issue I’d encounter with my iPhone 11 and still not working. After way too many removed and reinstalled, I’d give up. I do t know what’s going on. Now it’s another update and still not working yet. Even on my iPad 11 Pro.
app doesnt work
after entering log in credintials the app screen turns all white and freezes. force quit, restart, reinstall- no fixes. hellotech support cant figure it out either. there is not “trust app” message or settings as they keep saying- their app just doesnt work
Garbage. HelloTech CTO should be fired
The old APP isn’t available in App Store but it’s the best. Quick response, friendly and easy navigation, it had been very helpful for me to claim and manage jobs.
This new one is trash. Too many useless features, slow refresh. I can’t receive job offer notifications. I have been missing lots of valuable job offer opportunities since they published the new app in AppStore. Worst.
This new one is trash. Too many useless features, slow refresh. I can’t receive job offer notifications. I have been missing lots of valuable job offer opportunities since they published the new app in AppStore. Worst.
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Love HelloTech
As a technician on the HelloTech platform, I can say with confidence that it is an excellent platform to perform technical work such as smart home installs, TV mountings, and general IT work. The app is intuitive and easy to use, making it simple to manage my work schedule and communicate with customers. One of the standout features of the HelloTech platform is the variety of jobs available. From setting up smart home devices to troubleshooting Wi-Fi connectivity issues, there is always a range of technical work available. This allows me to expand my skills and gain experience in a variety of technical areas. The platform also provides helpful resources for technicians, including detailed job instructions, troubleshooting guides, and access to customer support. This ensures that I am always equipped with the tools and knowledge necessary to complete jobs efficiently and effectively. Another benefit of being a technician on HelloTech is the flexibility it provides. I can set my own schedule and choose the types of jobs I want to take on, allowing me to balance my work and personal life. Additionally, HelloTech offers competitive pay rates and bonuses for completing jobs efficiently and providing excellent customer service, which provides a strong incentive to provide the best service possible. Overall, as a technician on the HelloTech platform, I highly recommend it to anyone looking to expand their technical skills and work in the growing smart home industry. The platform is easy to use, offers a variety of jobs, and provides great flexibility and compensation, making it a great option for anyone looking to work in technical services.
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This company is lying about payouts.
The app shows what it pays out and SOME of the fees. But not ALL of the fees. How does $25 for not being able to do any work turn into $21.46 with only a $1.15 platform fee?
There’s some seriously bad math going on .
They need to tell you where the remaining $1.24 is.
The website tells you where it went but the app still doesn’t. This app literally lies about how much you are getting paid.
It will say $25 on the main screen up to the moment it pays out. Once it pays out. The payment amount changes to $22.61 and then proceeds to show you the “fees” with the job but it doesn’t show ALL of the fees.
This company has increased its fees but they don’t tell you in the app. They need to fix this.
There’s some seriously bad math going on .
They need to tell you where the remaining $1.24 is.
The website tells you where it went but the app still doesn’t. This app literally lies about how much you are getting paid.
It will say $25 on the main screen up to the moment it pays out. Once it pays out. The payment amount changes to $22.61 and then proceeds to show you the “fees” with the job but it doesn’t show ALL of the fees.
This company has increased its fees but they don’t tell you in the app. They need to fix this.
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Hardly Worth the Storage Space Now
This app used to be very useful. They used to provide excellent customer service and they provided good rates and opportunities to techs all over the country.
Now it's basically a shill. Once every 4 months or so you can pick up a decent sized work order worth the time and energy, but most of the time now they want the technician to all the work for 1/3 of the cost of the job.
If your can't figure out how to pay out decebt rates you need to market to different people or find an alternative revenue source. Choking out your lifeblood is a good way to fail before you get the chance make a come back.
Now it's basically a shill. Once every 4 months or so you can pick up a decent sized work order worth the time and energy, but most of the time now they want the technician to all the work for 1/3 of the cost of the job.
If your can't figure out how to pay out decebt rates you need to market to different people or find an alternative revenue source. Choking out your lifeblood is a good way to fail before you get the chance make a come back.
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The app doesn’t work
Since the new app update, the app has stopped working. Once you put in your username and password, it just come up with a black screen. Contacted support, they send you an installation guide but there’s no guide. Why can’t you all get it together. People can’t get service nor can they get paid for providing a service.
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App errors
Even if I’m on time or late to an job. It will not let me close the job properly. Now it won’t even pop up. And with load then go dark. I can’t see anything. I should be able to atleast go online to a website and close a job. If this app is bugging out.
