Help@hand

Help@hand

by SQUARE HEALTH LTD

12K ratings
83 reviews

Details

  • Released
  • Updated
  • November 7, 2019
  • September 1, 2026

Features

Help@hand screenshot #1 for iPhone
Help@hand screenshot #2 for iPhone
Help@hand screenshot #3 for iPhone
Help@hand screenshot #4 for iPhone
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About

Access a network of over 5,000 UK medical specialists. This app connects you with experienced healthcare professionals for consultations and support, backed by a leading employee benefits provider.

Access to 5,000+ UK medical specialists
Founded by doctors with 20+ years experience
Employee benefits provider integration
Health and financial protection services
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What's New in Help@hand

5.17.0

September 1, 2026

This release introduces the Clinical Advice Line, a new telephone callback service that enables you to request a call from a clinician within 2 hours. You can find this new service within the Remote GP section.

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User reviews

Very quick and efficient

Im a member through our company. I wanted to visit a online GP today, i was able to book for an hour later. Very quick and helpful.
I believe there are other services you can take.

Dr Gulmobeen Aurangzeb

Very happy with the process via the app and the Dr was very understanding.

Extremely poor app

This is probably the lowest quality app I have ever seen. It’s difficult to log in, forgets information, crashes and lacks features. I dread having to make a claim. The developers should be ashamed of their work. The company I work for used to use the Westfield health app which just worked.

Mental health

Very relaxed and helpful

Issues not with app, but the “professionals”

I had 3 total appointments cancelled, all by the same professional. The issue is once an appointment is cancelled, you then can’t get one for a minimum of 7 working days.

Developer apps

FAQ

What is Help@hand?

Help@hand is a medical app developed by SQUARE HEALTH LTD, offering access to over 5,000 medical specialists across the UK. It is backed by Unum, a specialist employee benefits provider.

Who founded Help@hand?

Help@hand was founded by doctors through Square Health, which has over 20 years of experience in the healthcare sector.

What kind of medical specialists are available through Help@hand?

The app provides access to over 5,000 medical specialists across the UK, covering a wide range of medical fields.

Is Help@hand available on all devices?

The provided data does not specify platform compatibility beyond it being a mobile application. However, it is generally expected to be available on major mobile operating systems.

How often is Help@hand updated?

The latest version of Help@hand is 5.15.1, and it was last updated on June 22, 2026. This indicates a history of regular updates.

What is the age rating for Help@hand?

Help@hand has an age rating of 17+, suggesting it is intended for adult users due to the nature of medical information or services.

What is the user rating for Help@hand?

Help@hand has an excellent user rating of 4.8 stars, based on over 12,111 ratings, indicating high user satisfaction.

Does Help@hand have ads?

The provided data does not specify if Help@hand contains advertisements. Therefore, it is not possible to confirm the presence or absence of ads.