HelpIT - IT Support
AI + Human On-Demand Tech Help
About
Access instant AI-powered tech troubleshooting or book certified technicians for on-site support. Manage appointments, communicate with technicians, and ensure secure identity verification for all services.
What's New in HelpIT
2.0.0
May 3, 2026
General bug fixes and stability improvements
Subscription plans
HelpIT Monthly Membership
AI diagnostics & certified on-site tech support.
Developer apps
FAQ
What is HelpIT?
HelpIT is an on-demand IT support application that provides both AI-powered diagnostics and access to certified human technicians for home or office visits. It offers services like computer setup, virus removal, and network troubleshooting.
How does the AI diagnostic feature work in HelpIT?
You can describe your tech issue to the AI, and it will provide instant, step-by-step solutions. This feature is available unlimited for HelpIT members.
Can I book a technician to come to my location with HelpIT?
Yes, HelpIT allows you to book verified technicians for on-site visits to your home or office for various IT support needs.
What kind of services can I book through HelpIT?
Services include computer setup, printer troubleshooting, virus removal, network setup, and more. You can manage all your bookings and track appointments within the app.
How does the HelpIT subscription work?
HelpIT Membership offers unlimited AI diagnostics, access to certified technicians, priority live chat support, and real-time ticket tracking. You can choose monthly or annual billing, and all plans include a 3-day free trial.
How do I manage or cancel my HelpIT subscription?
You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Auto-renewal can be turned off at least 24 hours before the end of the current period.
Is HelpIT available on multiple devices?
Yes, HelpIT is supported on iPhone, iPad, and iPod, making it accessible across various Apple devices.
How often is HelpIT updated?
The latest version of HelpIT is 2.0.0, and it was last updated on May 3, 2026, indicating active development and regular updates.