The Shop Workspace vs HelpIT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
The Shop Workspace
Connect with a professional community, book shared spaces, and manage your account. Stay updated on events and member perks. Access your profile, invoices, and payment history.
- Discussion feed for sharing ideas and updates
- Member and skill search
- Private and group messaging
- Conference room booking
- Account and invoice management
- Professional profile updates
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The Shop App lets members access the power of community 24/7. Connect with other members, book conference rooms, and more. Not a member? Visit theshopcac.com. What can you do with The Shop app? • Share ideas, find inspiration, post photos, ask questions, and stay up-to-date through the discussion feed. • Get regular updates from The Shop team on member perks, events, and more. • Search the network for members, skills, or companies you want to know more about. • Exchange private or group messages with other members. • Check availability of and book conference rooms. • Access your account, invoices, and payment information and history. • Update your professional profile. Useful features are regularly being added as our community grows. This app is for The Shop’s members. To become a member, visit us at theshopcac.com. Welcome to your new workday wingman.
HelpIT
Access instant AI-powered tech troubleshooting or book certified technicians for on-site support. Manage appointments, communicate with technicians, and ensure secure identity verification for all services.
- AI diagnostic troubleshooting
- On-site technician booking
- Live chat with technicians
- Service booking for various tech issues
- Appointment management
- Secure technician identity verification
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HelpIT is the #1 AI + Human On-Demand IT support app. Get instant AI-powered troubleshooting for your devices, or book a certified technician to come to your home or office. KEY FEATURES: • AI Diagnostic — Describe your tech issue and get step-by-step solutions instantly • On-Site Tech Visits — Book verified technicians for home or office IT support • Live Chat — Message your assigned technician in real time • Service Booking — Choose from services like computer setup, printer troubleshooting, virus removal, network setup, and more • Appointment Management — Track upcoming and completed service visits • Secure Identity Verification — Verify your technician's identity when they arrive with a unique confirmation code SUBSCRIPTION: HelpIT Membership gives you unlimited AI diagnostics, access to certified technicians for on-site visits, priority support with live chat, and real-time ticket tracking. Choose monthly or annual billing. All plans include a 3-day free trial. Payment will be charged to your Apple ID account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Terms of Service: https://helpitinc.com/terms Privacy Policy: https://helpitinc.com/privacy
Screenshots
Verdict
The clearest difference is price: The Shop Workspace at Free against HelpIT's $19.99. The Shop Workspace also leads on in-app purchases (none vs 2) and ratings volume (3 vs 1). HelpIT's advantage is update cadence (every 2 days vs every 9 months). On rating, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
The Shop Workspace is free to download; HelpIT costs $19.99 up front. HelpIT sells 2 in-app purchases, starting at $19.99 per month. The Shop Workspace asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 5.0 for The Shop Workspace against 5.0 for HelpIT. Both are backed by a comparable volume of ratings — 3 and 1 respectively.
The Shop Workspace ships an update every 9 months, HelpIT every 2 days. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.
| Parameter | The Shop Workspace | HelpIT |
|---|---|---|
| Price | Free — better | $19.99 |
| Rating | 5.0 (3 ratings) | 5.0 (1 ratings) |
| Number of ratings | 3 — better | 1 |
| Update frequency | Every 9 months | Every 2 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 153 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | The Domain Companies LLC | HelpIT, INC |
Customer experience
The Shop Workspace
HelpIT
In-app purchases
The Shop Workspace
No in-app purchases
HelpIT
- HelpIT Monthly Membership3 Days trial$19.991 Month
- HelpIT Annual Membership3 Days trial$199.991 Year
Questions
Is The Shop Workspace free?
Is HelpIT free?
Which has better reviews, The Shop Workspace or HelpIT?
Do The Shop Workspace or HelpIT have ads?
Which is updated more often, The Shop Workspace or HelpIT?
Other comparisons
