Good app but
Ever since February update, the rides aren’t syncing anymore. The app shows “connected”, but the sync never happens.
Free
About
Enhance your e-bike experience by recording rides, customizing motor support, and managing system settings. Receive firmware updates for improved performance and access professional customer support for troubleshooting. Manage multiple e-bikes from a single account.
✓Record detailed ride data
✓Customize motor support levels
✓Adjust system settings
✓Receive firmware upgrades
✓Access professional customer support
✓Manage multiple e-bikes
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What's New in Hepha
3.1.0
August 24, 2026
New: ErgoAdjust - Adjust your e-bike for better ergonomics and a more comfortable ride. - Enter your body measurements and follow the recommended settings using the printed scales on your bike. - Available on compatible MY2026 City 7, City 8, Trekking 7 and Trekking 8 models with original HEPHA parts.
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FAQ
What can Hepha do for my e-bike?
Hepha allows you to record your rides, customize motor support levels, and adjust system settings. It also provides firmware updates for your e-bike's motor, battery, and display, ensuring seamless performance.
How do I connect Hepha to my e-bike?
You can link the Hepha app to your e-bike's display via Bluetooth. This connection enables the app to record riding data and transfer customized settings to your bike.
Can I manage multiple HEPHA E-Bikes with one account?
Yes, Hepha is designed to connect and manage multiple HEPHA E-Bikes within a single app and account. You can set one e-bike as your primary for easier control and organization.
What kind of support does Hepha offer?
Hepha provides professional customer support to help you diagnose and troubleshoot any issues or error codes you encounter with your e-bike. This ensures you can quickly get back on track.
How often is Hepha updated?
The app is designed for frequent updates, with new features continuously being introduced to enhance your riding experience. The latest version is 3.0.8, last updated on 2026-05-11.
Is Hepha available on all devices?
Hepha is currently supported on iPhone and iPod devices. It is designed for users of HEPHA E-Bikes.
What is the age rating for Hepha?
Hepha has an age rating of 4+, making it suitable for a wide range of users. The app is free to download and use.
Does Hepha have ads?
No, Hepha does not contain advertisements. The app is completely free to download and use without any ad interruptions.
