Not the same anymore
The App should not be called HER anymore. Too many straight men allowed on the app.
No Support Help
My account got put on hold for no reason. I followed all of the terms and was having a lot of fun on there for about a week. After a week I got locked out and tried to contact support. I’ve been trying to get in contact with a representative for TWO WEEKS! All they have is a stupid automated bot that emails you and tells you “idk what happened, but you probably did something wrong. Good luck!” I eventually gave up and deleted the app. Thankfully I got a date out of it, but Jesus Christ fix your customer service.
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Customer Service is Abysmal
Really rough for queer people to be on an app and try to upgrade only to be met with major glitches and no customer service support.
Account frozen
This app froze my account, did not give me a notice or anything , when it was time to renew , I couldn’t even access the account so was charged for the subscription, reached out to customer service via email about the issue and never , til this day had gotten a response and I sent several
Beware - it’s a scam
Beware - it’s a scam
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Needs to root out all the bots and scammers
Frustrating. Hard to find real ppl in your area if not living in a big city. Bots are convincing and inflate likes. Cannot view likes w/o $15 a month. Scammers are really around too. Be careful
