Heritage Bank KY User Reviews

Name: Heritage Bank KY
Rating: 4.82536 (962 reviews)

Heritage Bank KY

Heritage Bank Incorporated

💰 Finance

Customer Experience

Positive experience31.6% of reviews

Neutral15.8% of reviews

Negative experience52.6% of reviews

~ Based on 57 written reviews from the US App Store.

What users say

Summarized from real user reviews of Heritage Bank KY. Based on 962 reviews and a 4.8/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and reliable transfers
👍Friendly and helpful staff
🚀Dependable and accurate app

Negative things

🐛Unresponsive app and slow deposits
👎Difficult to use and navigate
👎Dislike the new app design

Is Heritage Bank KY Safe?

Heritage Bank KY appears safe based on user ratings. AppsHunter Safety Score for Heritage Bank KY is 96/100.

This assessment is based on 962 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience

2.1% of ratings suggest some concerns

1.8% of ratings point to a risky experience

~ Based on 954 App Store ratings for Heritage Bank KY.

Is Heritage Bank KY Legit?

Heritage Bank KY appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Heritage Bank KY is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Slow

Slow slow slow

Rusty Now 6969

3 months ago

hate it

it’s genuinely confusing i hateee this bank so bad

AlyssaAAA m

4 months ago

Great

Andy Frain

4 months ago

Transfer

Love the ability to transfer funds. Make it so we can pay on loans that way!

?peanut

5 months ago

App unresponsive

The is unresponsive more often than not. If you are able to do a mobile deposit you hope it shows up in a day or two. Another bank I use you deposit and about 10 minutes it in the account. You can do better if you tried.

Mr Ed 62

6 months ago

Transfers

Terrible, drop downs don’t work, difficult to make transfers

Peachtree50

7 months ago

Heritage Bank KY

We wouldn’t do our banking any where else. Everyone always goes above and beyond to help us!

Signa MM

7 months ago

Not a fan of

I like the old one better

wtfupcuckspiderking

8 months ago

Much Better Than Before

This app is so much easier to use than the last app! Don’t change a thing! Resist the temptation to make it “improved “ it will ruin it!

Best Sub Man In KY

8 months ago

Thx fast

Fast

tommygrip

8 months ago

Customer

Not as friendly as old one. Really dislike new website more than the app

RetSuper

8 months ago

Reliable and accurate

Love the app! I can use it on the go and dependable.

Tk219697

8 months ago

poorly designed app

very poorly designed app. quirky and hard to use. Desperately needs update.
I am feel sure most of the favorable reviews are paid.

walruspant

8 months ago

Not user friendly

Have a hard time linking accounts. Not very user friendly

Cammack1981

8 months ago

SJD

Great service all the time.

sjrad66

9 months ago

Review

I find it difficult to find what I need. The last version seemed more user friendly.

gzmmsktak

9 months ago

Good bank

Excellent brick & mortar service and very good online services

Bhonez442

9 months ago

Not a fan!

I am unable to transfer from one account to another on this app! Total disappointment

Soccer_Swagg

9 months ago

Unhappy

Ever since the new update it has been harder to get into the app daily. I have to click out of it multiple times and try again every single time. Also money transferring into my account has been slow. I pay for an instant transfer fee and lately it has taken a couple days for it to go in.

Mama2W

9 months ago

Update is bad ( wouldn’t recommend )

The new update for this app is terrible if I could give no stars I would it never show the correct balance one minute it will show I have 300 dollars next it will show I have -300 dollars this is terrible please fix this app

Debrawittlamb