Decent banking app.
Nothing special, just a general banking app. I don’t mean that in a negative way. It has the features you expected to have and it works fairly well and their system on the back end seems to be fluent and easy to use. For instance when I make a deposit, It is always in my account immediately well a cash deposit that is I have yet to try a check deposit, but I hope the check deposit will have a feature, allowing for instant deposit for a small fee. If they do not have that option then I will come back and update my review as having to wait a week to deposit a check is a major negative. So far so good Heritage. Keep it up!
- Jacob Kissee
- Jacob Kissee
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Money Transfer
Zelle would be fantastic
Terrible Notification Service
The app is ok for function however if you set notifications for large transactions it seems to only notify you after you have opened the app. No text or email notifications for transactions until the app has been opened then it sends it. Not sure how that is supposed to help. If you have to open the app 1st, why wouldn’t you just look at your transactions? Instead you open the app and your phone blows up with text notifications and emails.
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Works great
Very convenient
Changes
I don’t like it when there are so many changes and I have to figure everything out again
Unable to deposit on mobile
App requests full screen required when trying to deposit on mobile
Digital activity review
A1+++✅
Terrible Notification Service
The app is ok for function however if you set notifications for large transactions it seems to only notify you after you have opened the app. No text or email notifications for transactions until the app has been opened then it sends it. Not sure how that is supposed to help. If you have to open the app 1st why wouldn’t you just look at your transactions?
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Easy to use
This app is really great, I’m not great on a computer and this one is so easy to use it’s great! Love how I can do most of my banking with it!
Very outdated
The app and its features are very outdated. Once I switched banks it became even more apparent
Easy to use
This app is extremely helpful for keeping track of my account history.
Convenient but the check deposit…
It is so much easier to have the mobile check deposit now that the heritage branch closest to me close down. Unfortunately, the mobile app has quit accepting certain checks that it used to accept.
Great APP
Easy to use and navigate. Always up to date on information. Better than other bank APPS.
2FA is completely broken
I have not been able to login to the app since I upgraded the phone. An email to support about this has resulted in silence.
Whether I use test or phone call to verify my 2FA code, when I return to the app it says “Application error occurred”
Please roll back your questionable MFA implementation.
Whether I use test or phone call to verify my 2FA code, when I return to the app it says “Application error occurred”
Please roll back your questionable MFA implementation.
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5 star review
Constantly working and staying concise easy to use and regularly keeps me updated.
Great bank, great app!
Easy to use. Helpful.
Simple and Quick for deposits
I use only the deposit feature and it is very easy and quick. Since I do business deposits I needed to arrange for a higher limit for per day deposits but that was easy to set up through my local bank.
Love this bank
The Heritage on line banking site is just the best!
My Bank
Great app and customer service
Very user friendly
I love this app. It’s very safe and secure and easy to use. I love the check deposit feature.
All the employees at the Longview branch are “AMAZING”!!!
Thank you😁
All the employees at the Longview branch are “AMAZING”!!!
Thank you😁