Heritage Bank NV User Reviews

Customer Experience

Positive experience72.7% of reviews
Neutral9.1% of reviews
Negative experience18.2% of reviews

~ Based on 11 written reviews from the US App Store.

Is Heritage Bank NV Safe?

Heritage Bank NV appears safe based on user ratings. AppsHunter Safety Score for Heritage Bank NV is 95/100.

This assessment is based on 660 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 660 App Store ratings for Heritage Bank NV.

Is Heritage Bank NV Legit?

Heritage Bank NV appears to be a legitimate app. AppsHunter Legitimacy Score for Heritage Bank NV is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

It only works about 25% of the time for deposits and is extremely limiting compared to other banking apps

Awful

Password every 2 min, zelle doesent work, cant ise frequent payments

Response from developer

Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.

Heritage Bank Nv

Overall decent. Could be better. Why does the app/icon not support dark mode? bright white screen in a dark room is bad for eyes. please address this issue.

Does not work!

When using the deposit function, I can make a deposit but the app wonโ€™t work after that. I cannot get to any other function even though there is an arrow it is basically dead. If I want to make another deposit or check balances etc. I have to just close the app, I cannot even log out, then wait for the system to log me out due to inactivity and log back in again. Very frustrating!!!!!!
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Response from developer

Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.

Sparks branch

The staff and management have the best attitudes and are always extremely helpful and knowledgeable! Thank you, Sandy and Cindy! Jim

Decent

This app is decent enough. The deposit function does not engage the flash on a mobile device so there is a shadow when taking a photo of the deposit. Also, there is no option to use Zelle.

Great staff!

Reno

Best Mobile App

This is the easiest mobile deposit app I have ever used. I have several other bank accounts. Heritage App is by far the best! Thank you.

New app is good

The new mobile banking app is working well! Itโ€™s simpler and faster to use.

This new app is awesome!!!

I love this new online banking system, it is easy to navigate and very user friendly. Way to go Heritage Bank of Nevada!

New HBN

I love this new app so easy to use everything right in one place great job Heritage Bank Of Nevada my favorite bank