Can’t sign in
I established a passkey on my windows laptop and set up online access. Then downloaded the mobile app to my iPhone. When I try to sign in on the mobile app Heritage sends a QR code to my phone screen and tells me to scan it with a compatible device. That’s as far as I can get. Can’t scan when it is on my screen.
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Mmaryhadalittlelambwhos100145
Terrible app
It only works about 25% of the time for deposits and is extremely limiting compared to other banking apps
UUTMPT
Awful
Password every 2 min, zelle doesent work, cant ise frequent payments
112376&&
Response from developer
Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.
Heritage Bank Nv
Overall decent. Could be better. Why does the app/icon not support dark mode? bright white screen in a dark room is bad for eyes. please address this issue.
[[--REDACTED--]
Does not work!
When using the deposit function, I can make a deposit but the app won’t work after that. I cannot get to any other function even though there is an arrow it is basically dead. If I want to make another deposit or check balances etc. I have to just close the app, I cannot even log out, then wait for the system to log me out due to inactivity and log back in again. Very frustrating!!!!!!
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KKpantom
Response from developer
Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.
