Hero by SchoolMint User Reviews

Top reviews

so is most ppl dowloading this beacause they go to inlet 🄲

its a fire app bc we get stuff at the end of the week if we have enough

Best app I ever had

šŸ‘

Broken

I go in put my login and stay in an loop forever!!!😔😔😔😔😔hate the app

Can’t use app

I can login fine but can’t select an action for students kind of defeats the purpose of the app

glitched out

the log in will load, then kick me out back to the log in so i can’t do anything, so i’m not sure how this will work for me at school..

#nosirveparanada#

Hay mucho retraso en la app se pega demasiado y cuesta que cargue.

Notes section

You are unable to add spaces between words when writing notes.

The app

I use this app for my job it’s ok for tracking students behavior
I just wish the time was accurate when I submit the behaviors
Other than that great app

Barcode doesn’t work.

At lunch i can’t use the barcode to buy lunch. it doesn’t register. consider making the full barcode seen and not hidden behind the book design.

Login Issues

As soon as you close the app, you have to delete and re-download the app because the login screen is blank. It has been an issue for a while and no attempt seems to have been made to fix it.

App has to redownloaded daily

This app simply does not work. I have to redownload it daily and even then it typically stops working some time during the day. Customer help services are a joke at best, simply stating they got your ticket and then doing nothing to fix issues. Please do not waste your teacher’s time or school’s finances on this app or company.
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Broken App

A lot of educational software can be buggy, but Hero by Schoolmint takes the cake. When you first install the app, you can get into an infinite loop. Disabling touch/Face ID can help, but if you close the app, the login prompt won’t appear.

Schoolmint has the worst customer service in history. They don’t listen for understanding, the blame their problems on the user (told me that it was because I didn’t put in my password accurately), and just escalate the issue to the developers who do nothing.
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Will not open anymore

I cannot keep uninstalling and reinstalling this all to log in. It worked fine last year but now it won’t open.

This app is trash

If I could give this app a below zero, I would. Face recognition does not work, and at this point, I have reinstalled it more times than I care to count to get it to work correctly. I keep having to stop teaching to record tardies, ID violations, etc., because the app does not work, so I have to use my laptop rather than my phone and the scanning feature that is supposed to be available. GARBAGE!
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Login Dysfunctional

I have to delete the App and reinstall it to open it whenever I want to use it. This is quite inconvenient.

Login is broken

The app is fine once you’re in; it functions well enough and allows me to scan student barcodes for quick distribution of points.

Unfortunately I’ve been stuck unable to log in to the app for the past few weeks. When I load it up, the only thing that appears on screen is the blue wallpaper with no possible way to log in. The only remedy has been to uninstall/reinstall the app (and that’s becoming more trouble than it’s worth)
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garbage app for a cool program

we use hero at our site and it’s been pretty cool, but the app is garbage. i continuously have to delete the app and reload it in order to use it. 0 stars if i could.

Face ID not working

Please fix!!

Password not working?

My password has been the same for years and suddenly it stopped working. I know I’m pitting in the correct username and password, but it keeps telling me my password is wrong.

JUNK

Zero stars. Get Will Smith to slap this app.