Pill hero
If it wasn’t for Hero, I would never have taken my medication on time and I’m glad there a kind of a machine that help people when they can’t remember if they took there pills on time.
Life saver
Don’t know what my mom would do without this machine! It’s saved both of us.
My HERO Machine
The most Remarkable Machine I have ever owned, If you don’t have one, get one Immediately, you will never be sorry, that you did…
Customer Service is Excellent…
Move into the 21st Century with Pride, let everyone know, how much, you really care about your Health & Well Being…
Customer Service is Excellent…
Move into the 21st Century with Pride, let everyone know, how much, you really care about your Health & Well Being…
For my brother with vascular dementia.
Before having the hero, his pills where in a pill box where he’s medication didn’t fit. It was a headache weekly, trying to figure how to make it easier.
Saw it on Facebook n got just right on it , 3 yrs now n you have made my life so easy. Have a problem , they are there to help.
they do say to recommend them n you get free subscription, well only thing still waiting for the free subscription. 😊
I LOVE MY HERO 💕
Saw it on Facebook n got just right on it , 3 yrs now n you have made my life so easy. Have a problem , they are there to help.
they do say to recommend them n you get free subscription, well only thing still waiting for the free subscription. 😊
I LOVE MY HERO 💕
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My Hero
This time last year I dreaded medications time! I have Alzheimer’s disease as well as other ailments. I would spend an hour preparing my weekly pill pac container. After a very stressful morning of counting & recounting pills I searched for a better way! HERO came up & I was intrigued. Cost was an issue though.
The next week my son-in-law asked me what wanted for Christmas. I showed him the information. And told him about my counting nightmares.Then gave him the link.
I still have a few meds(7) I have to count out each week. Capsules do not play well with my Hero. But 10 meds are dispensed by my Hero! He even reminds me when it’s time to take all of them!
Thanks to HERO I’m not in tears each week over filling a pill-pac each week!
The next week my son-in-law asked me what wanted for Christmas. I showed him the information. And told him about my counting nightmares.Then gave him the link.
I still have a few meds(7) I have to count out each week. Capsules do not play well with my Hero. But 10 meds are dispensed by my Hero! He even reminds me when it’s time to take all of them!
Thanks to HERO I’m not in tears each week over filling a pill-pac each week!
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Always an issue with this thing
I’ve been a Hero user for about 8 years and while at first it is a great device, as the years wore on, the darn thing has just about stopped working and Hero refuses to send me a new one. As well, about every six months they charge my card an exorbitant fee and I have to reach out to them to get it refunded. It gets tiring. Unfortunately I’ve become so in the habit of using it it’s become a staple and there’s really no other options except to go back to the ole serve yourself style. Silly to gripe about a device that is designed to be helpful but this thing is worn out and dealing with the fee issue is getting aggravating.
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Extremely helpful service and app, some mild consistency issues with notifications
This app and service have been life-changing for our family. Makes it so much easier to monitor whether our teenager is taking their medications twice per day and has accordingly decreased stress levels all around. The app seems to work well. The only (relatively small) issue in terms of the app’s effectiveness is that notifications through the app to other adult family members aside from me (I’m the primary accountholder) are not consistent, if our kid misses a dose.
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Peace of Mind
As our parents get older, one of the biggest concerns is making sure they take the right medications at the right time. Forgetfulness happens, and medication management can quickly become overwhelming for both seniors and their caregivers.
That’s why HERO has been such a blessing for our family.
Not only does HERO dispense medications accurately and on schedule, but it also keeps track of medication inventory, refill needs, and adherence. It has taken so much of the stress and guesswork out of managing my father’s medications.
There have been multiple occasions where HERO helped us verify medication information when records from the pharmacy weren’t accurate or organized. Even more impressively, there was a time when a prescription was refilled incorrectly, and HERO’s system helped identify the issue before my father took the wrong medication. That alone gave us tremendous peace of mind.
For me, HERO is like having a personal nurse on duty 24 hours a day, 7 days a week. It provides an extra layer of safety, accountability, and confidence that simply can’t be measured.
The greatest gift HERO has given our family is peace of mind. I sleep better at night knowing my father is receiving the medications he needs, exactly when he needs them.
If you have aging parents, grandparents, or loved ones who take multiple medications, I cannot recommend HERO enough. This device has truly made a difference in our lives and, without question, has helped protect my father’s health.
Thank you, HERO, for helping families like mine care for the people we love most.
— Angel Santana
That’s why HERO has been such a blessing for our family.
Not only does HERO dispense medications accurately and on schedule, but it also keeps track of medication inventory, refill needs, and adherence. It has taken so much of the stress and guesswork out of managing my father’s medications.
There have been multiple occasions where HERO helped us verify medication information when records from the pharmacy weren’t accurate or organized. Even more impressively, there was a time when a prescription was refilled incorrectly, and HERO’s system helped identify the issue before my father took the wrong medication. That alone gave us tremendous peace of mind.
For me, HERO is like having a personal nurse on duty 24 hours a day, 7 days a week. It provides an extra layer of safety, accountability, and confidence that simply can’t be measured.
The greatest gift HERO has given our family is peace of mind. I sleep better at night knowing my father is receiving the medications he needs, exactly when he needs them.
If you have aging parents, grandparents, or loved ones who take multiple medications, I cannot recommend HERO enough. This device has truly made a difference in our lives and, without question, has helped protect my father’s health.
Thank you, HERO, for helping families like mine care for the people we love most.
— Angel Santana
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Great help!!
I love this Hero!! As a person with younger onset Alzheimer's, go say I was inconsistent with taking my medication would be an understatement! Hero helps me remember whether or not I've taken my medication. And with the partnership with Care Talk Health, Medicare is paying for it!
Noisy, unreliable, and I can’t cancel
I could not believe how noisy this dispenser was when I first got it. It’s somewhat tolerable when it works properly, but it often grinds and whines repeatedly until it sadly spits out one little pill. And all too often it can’t even manage that - it tells me to push a button to open the dispenser, one pill at a time, and go get it myself.
I finally decided it was too expensive for how unreliable it is and wanted to cancel my subscription before it renews in two months. No luck. I needed to ask the Hero AI Assistant, which agreed to find a human agent to assist me. I tried for over an hour - I guess it’s still out there hunting for a human.
I understand (but hate) the “let me get a human to assist you/talk you out of canceling your subscription”, but it relies on actually getting someone (or something: it’s a perfectly fine AI job) to do that.
It’s noisy, unreliable, and it won’t let me cancel my subscription. Other than that it’s not bad.
I finally decided it was too expensive for how unreliable it is and wanted to cancel my subscription before it renews in two months. No luck. I needed to ask the Hero AI Assistant, which agreed to find a human agent to assist me. I tried for over an hour - I guess it’s still out there hunting for a human.
I understand (but hate) the “let me get a human to assist you/talk you out of canceling your subscription”, but it relies on actually getting someone (or something: it’s a perfectly fine AI job) to do that.
It’s noisy, unreliable, and it won’t let me cancel my subscription. Other than that it’s not bad.
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Hero Medication Dispenser
My husband and I just live our Hero medication dispenser. It has certainly given me back time as I am not messing with dozens of pill bottles daily. This machine is also very accurate and dispenses the right medication at the right time. My husband can also dispense and track my medications also if I am not feeling well enough to do it. Great technology and would also be great for elderly parents whom their children have no idea if they have taken their medications. The only downside for me is that I am on more than 10 medications. I’d love to see a large machine capable of doing up to 20 medications. If you had two sizes it would be great! I still live it besides that I cannot have all my drugs lodged in my Hero. It is my Hero!!
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Perfect for inventory and dispensing of meds.
I rarely leave a 5-star review, but this device truly deserves one. If I had to design a device to inventory and dispense my meds/supplements, this would be it. I can think of nothing I would change or add. The device and app are fantastic!
Great
If they created a machine that produces 15 pills, it would be ideal for nearly everyone.
This thing is awesome
We have a disabled daughter and this gives her some independence with her meds and all. Also when I forget what she takes all I have to do is look on her app and it tells me what they are
Needs improvement
If the pills are low it won’t dispense them. If you make a change on the amount of pill that needs to be dispensed. Sometimes it takes days to update.
Keeps you from carrying bottles around
Love the machine, however it doesn’t accept all meds.
Great but not compatible with iPad
I’ve been using our Hero machine for several years. It’s truly made managing all of my grandma’s medications so much easier. The only major con is that this app isn’t compatible with iPad and doesn’t have an online website/interface. While it’s great being able to manage in my phone, I would love to be able to set-up the app on an iPad so that others in my household can also manage when I’m away.
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Be careful
Take a while to research this company and the product. The service response, given the nature of the product, is not near adequate. I’ve gone through two devices that would never activate, and now can’t get a response or a refund. There is clearly an active problem with the devices, network support is weak, and the service is a chat bot that tells you to restart over and over again. My experience here was bad, and it seems like something systemic and not a one off. Two out of two devices failed setup with virtually no support. It looks nice, but does not function as advertised in my experience.
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Love this dispenser
I received, and have been using my dispenser for almost three months now, and I absolutely love it! I no longer have to fill a monthly pill box, and neither do I take them one day, and forget for several days! Because of this dispenser, my blood pressure is under total control because of my adherence. I have become an advocate (in my mind, not paid) for this dispenser, and telling everyone that I know, about it.
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ABSOLUTELY LIVID
My mother, who has Alzheimer’s Disease, contacted Hero and was permitted to cancel the service which is in MY NAME, registered to ME and paid for entirely out of pocket with MY bank account. Absolutely zero common sense and utter lack of regard for HIPPA. Hero didn’t bother to contact me or even try to figure out if the caller was authorized to make this decision. DON’T TRUST THIS COMPANY AND DON’T SIGN UP FOR THEIR SERVICE.
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