Great product
The nurse told me about this for my grandmother with memory issues. It has been wonderful knowing she is taking the correct medication and saves us money. Great product and easy to use
Extremely Helpful
My spouse takes over a dozen different medications and supplements at almost every hour of the day. Hero significantly minimizes worry over when and what medications to administer. The reminders and notifications are helpful as well. Simple to set up and maintain via the Hero app. Thank you Hero!
Convenience
I don’t ever have to worry about missing any of my medications because Hero takes the thinking out of my hands
The Best thing for people with several Meds
I have had my Hero for almost two years and although I take 12 meds a day, the Hero has made it much easier for me. I am 78 years old and I never miss a dose, nor do I take the wrong medication at any time. It’s all dispensed at the times necessary. I HIGHLY recommend this for everyone!
Wonderful device for caregivers
This device has helped keep mom out of the hospital. She fell asleep a few times and missed doses so we made up pill boxes . That helped but Her old pill boxes were easy to spill and she sometimes didn’t see the pills she missed on the floor. She loves the reminder and we live the fact that we get confirmation if she misses a dose. I love that I can change her dose remotely (for times when we need to stop a medication before a procedure) . Refills are easy! Schedules are flexible . Would recommend to anyone. Holds 10 meds so can even be used for vitamins/etc.
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Life saver
Best thing ever!!
Charges to cancel/rude
The customer service named “Mina” is unkind. I asked to cancel before the next charge and they took the payment anyway then asked days later why I wanted to cancel. I said I could no longer afford $45 a month after using it for 6months because my partner was laid off. She said days later to cancel I need to pay $270 for the rest of the year and pay to return the machine. They charged me after I asked to cancel asked why as tho out of kindness and concern only to keep saying I was in a commitment. If I don’t have $45 monthly anymore how would I pay $270?
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True Hero
I take so many medications and refilling boxes for mornings and evening was such a hassle to do every week. Even every month, since Rx’s come in at different times and some are taken twice a day, some only on weekdays some only in the morning and some only in the evening, it became too complex.
I’ve been using this machine for four years now and I absolutely love it.
I just dump the medicine into the machine and the machine does the rest.
I’ve been using this machine for four years now and I absolutely love it.
I just dump the medicine into the machine and the machine does the rest.
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Would be a 5-Star App with Medication and Symptom Tracking
For the price point, this app has a lot of potential, but it needs a few key features to truly deliver value. Adding a medication refill reminder, along with a comprehensive health profile to track blood pressure, medication symptoms, chronic illness logs, and cancer symptom journals, would make this an indispensable tool for managing care and communicating with doctors.
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Patient
Hero Dispenser
Good, but…
I appreciate the Hero and how it helps me better manage my parents’ medications. However, there are some improvements the developer could make that would help me give this app 5 stars:
1. When you are using two Hero devices and viewing device A, you have to select device B twice to make the switch and view device B.
2. The scheduling does not allow you to select “every other day” as a medication interval.
3. With tiny pills, you may have 4 left in the cartridge, yet the Hero device claims there are no pills to dispense.
1. When you are using two Hero devices and viewing device A, you have to select device B twice to make the switch and view device B.
2. The scheduling does not allow you to select “every other day” as a medication interval.
3. With tiny pills, you may have 4 left in the cartridge, yet the Hero device claims there are no pills to dispense.
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Pill hero
If it wasn’t for Hero, I would never have taken my medication on time and I’m glad there a kind of a machine that help people when they can’t remember if they took there pills on time.
Life saver
Don’t know what my mom would do without this machine! It’s saved both of us.
My HERO Machine
The most Remarkable Machine I have ever owned, If you don’t have one, get one Immediately, you will never be sorry, that you did…
Customer Service is Excellent…
Move into the 21st Century with Pride, let everyone know, how much, you really care about your Health & Well Being…
Customer Service is Excellent…
Move into the 21st Century with Pride, let everyone know, how much, you really care about your Health & Well Being…
For my brother with vascular dementia.
Before having the hero, his pills where in a pill box where he’s medication didn’t fit. It was a headache weekly, trying to figure how to make it easier.
Saw it on Facebook n got just right on it , 3 yrs now n you have made my life so easy. Have a problem , they are there to help.
they do say to recommend them n you get free subscription, well only thing still waiting for the free subscription. 😊
I LOVE MY HERO 💕
Saw it on Facebook n got just right on it , 3 yrs now n you have made my life so easy. Have a problem , they are there to help.
they do say to recommend them n you get free subscription, well only thing still waiting for the free subscription. 😊
I LOVE MY HERO 💕
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My Hero
This time last year I dreaded medications time! I have Alzheimer’s disease as well as other ailments. I would spend an hour preparing my weekly pill pac container. After a very stressful morning of counting & recounting pills I searched for a better way! HERO came up & I was intrigued. Cost was an issue though.
The next week my son-in-law asked me what wanted for Christmas. I showed him the information. And told him about my counting nightmares.Then gave him the link.
I still have a few meds(7) I have to count out each week. Capsules do not play well with my Hero. But 10 meds are dispensed by my Hero! He even reminds me when it’s time to take all of them!
Thanks to HERO I’m not in tears each week over filling a pill-pac each week!
The next week my son-in-law asked me what wanted for Christmas. I showed him the information. And told him about my counting nightmares.Then gave him the link.
I still have a few meds(7) I have to count out each week. Capsules do not play well with my Hero. But 10 meds are dispensed by my Hero! He even reminds me when it’s time to take all of them!
Thanks to HERO I’m not in tears each week over filling a pill-pac each week!
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Always an issue with this thing
I’ve been a Hero user for about 8 years and while at first it is a great device, as the years wore on, the darn thing has just about stopped working and Hero refuses to send me a new one. As well, about every six months they charge my card an exorbitant fee and I have to reach out to them to get it refunded. It gets tiring. Unfortunately I’ve become so in the habit of using it it’s become a staple and there’s really no other options except to go back to the ole serve yourself style. Silly to gripe about a device that is designed to be helpful but this thing is worn out and dealing with the fee issue is getting aggravating.
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Extremely helpful service and app, some mild consistency issues with notifications
This app and service have been life-changing for our family. Makes it so much easier to monitor whether our teenager is taking their medications twice per day and has accordingly decreased stress levels all around. The app seems to work well. The only (relatively small) issue in terms of the app’s effectiveness is that notifications through the app to other adult family members aside from me (I’m the primary accountholder) are not consistent, if our kid misses a dose.
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Peace of Mind
As our parents get older, one of the biggest concerns is making sure they take the right medications at the right time. Forgetfulness happens, and medication management can quickly become overwhelming for both seniors and their caregivers.
That’s why HERO has been such a blessing for our family.
Not only does HERO dispense medications accurately and on schedule, but it also keeps track of medication inventory, refill needs, and adherence. It has taken so much of the stress and guesswork out of managing my father’s medications.
There have been multiple occasions where HERO helped us verify medication information when records from the pharmacy weren’t accurate or organized. Even more impressively, there was a time when a prescription was refilled incorrectly, and HERO’s system helped identify the issue before my father took the wrong medication. That alone gave us tremendous peace of mind.
For me, HERO is like having a personal nurse on duty 24 hours a day, 7 days a week. It provides an extra layer of safety, accountability, and confidence that simply can’t be measured.
The greatest gift HERO has given our family is peace of mind. I sleep better at night knowing my father is receiving the medications he needs, exactly when he needs them.
If you have aging parents, grandparents, or loved ones who take multiple medications, I cannot recommend HERO enough. This device has truly made a difference in our lives and, without question, has helped protect my father’s health.
Thank you, HERO, for helping families like mine care for the people we love most.
— Angel Santana
That’s why HERO has been such a blessing for our family.
Not only does HERO dispense medications accurately and on schedule, but it also keeps track of medication inventory, refill needs, and adherence. It has taken so much of the stress and guesswork out of managing my father’s medications.
There have been multiple occasions where HERO helped us verify medication information when records from the pharmacy weren’t accurate or organized. Even more impressively, there was a time when a prescription was refilled incorrectly, and HERO’s system helped identify the issue before my father took the wrong medication. That alone gave us tremendous peace of mind.
For me, HERO is like having a personal nurse on duty 24 hours a day, 7 days a week. It provides an extra layer of safety, accountability, and confidence that simply can’t be measured.
The greatest gift HERO has given our family is peace of mind. I sleep better at night knowing my father is receiving the medications he needs, exactly when he needs them.
If you have aging parents, grandparents, or loved ones who take multiple medications, I cannot recommend HERO enough. This device has truly made a difference in our lives and, without question, has helped protect my father’s health.
Thank you, HERO, for helping families like mine care for the people we love most.
— Angel Santana
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Great help!!
I love this Hero!! As a person with younger onset Alzheimer's, go say I was inconsistent with taking my medication would be an understatement! Hero helps me remember whether or not I've taken my medication. And with the partnership with Care Talk Health, Medicare is paying for it!
