Heroes Teams

Heroes Chat is the messaging companion to Heroes PMS — every guest conversation from your property in one fast, native inbox. Talk to guests wherever they are. WhatsApp, Telegram, email and OTA messages (Booking.com, Expedia, Agoda and more) all land in a single thread per guest, so your team never misses a request. KEY FEATURES • Unified guest inbox — WhatsApp, Telegram, email & OTA in one place • Team chat — message your staff by property or task • Auto-translation — read guest messages in your language and reply in theirs • Reservation-aware — see the booking, room and dates on every chat, and link a reservation in a tap • Quick replies & templates — answer common questions instantly • Send anything — photos, room pictures, price lists, location, payment QR, files and voice notes • Reactions, replies, edit & delete — a modern messaging experience • Read receipts & unread badges — always know what still needs an answer • Secure sign-in with your Heroes PMS account Built for hotels, hostels, apartments and property managers who live in their inbox. Heroes Chat requires a Heroes PMS account.