Deceptive advertising
After I passed the trial run and more openings were available, they were less than $11 offerings. Some at ~$5. That’s not valuing our time at all. I’ll give it a few more tries but if the offers don’t increase in pay, it’s not really worth anyone’s time.
Sprouts is the worst store because they say “11 categories but it’s about 40 brands. You also have no idea where the majority of the brands are supposed to be located so it takes a really long time to try to find everything.
Horrible
Did all the videos and they wouldn’t upload. Not just that, I used my precious time and gas to struggle finding items my store keeps in the storage room then an infinite uploading bar. Thanks for nothing. 1 star, would not recommend.
Love it Hate it, it’s great
Horrible scammers
Waste of time
Videos won’t upload on WiFi or cell
Pay?
Wasted 4Hrs time & 5Gdata
No pay for work done over 2 weeks ago
Can’t upload work
Too good to be true
Read the reviews before downloading the app** made the mistake of not doing that.
The first store is your trial run and once you’ve completed that store, they’re supposed to review your videos and process out your payment. On the app it says payout process should take 1-3 days after approval. The trial store did exactly that, it took 3 days from the day i completed the trial store. I’ve done 9 stores since then and it’s been 4 business days since the store completion. It’s still showing the stores are “pending” and has no expected approval by date. Customer service is great with communication but this payment issue needs to be addressed.
Hetal
Not to sure about the app
Jobs have been completed and approved since December 8 and still no payment!!!
Response from developer
Thank you for reaching out and for taking the time to explain your experience. We’re very sorry for the frustration this has caused, especially given the time and effort you put into completing those jobs. We want to assure you that completed and approved work is paid, and this is not a situation we take lightly. To properly investigate and resolve this as quickly as possible, please reach out directly to our support team at support@hetalretail.com so our support team will review the status of your payments and follow up with you directly to get this resolved. We appreciate your patience and the opportunity to make this right.
Think my app is bugged
Professional Feedback on Retaliation and Communication Issues
Response from developer
Thank you for taking the time to share your experience. We take concerns like this very seriously. Account actions and payment reviews are never taken in retaliation for feedback or safety-related reports. When issues arise, they’re typically related to verification, job completion requirements, or account compliance checks. That said, we understand how frustrating this experience must have been and regret that it felt unresolved. We’re continually working to improve communication, transparency, and support for our contractors, and feedback like yours helps us identify where we need to do better. If you haven’t already, we encourage you to reach out through our official support channels so the team can review your case thoroughly. We appreciate you raising these concerns and wish you the best going forward.
Unsure
It’s just ok
Response from developer
Thanks for the detailed and honest review — we really appreciate you sharing your experience. We’re actively working to expand the number of stores and offers available each week so there are more opportunities across more areas. We’ve also rolled out dynamic aisle-based pricing, so larger or more time-intensive reservations are compensated accordingly. Payout timing and payment options continue to improve as well, and we’re focused on making earnings faster and more flexible over time. Thanks again for giving Hetal a try and for being part of our growing gig community!
Perfect flexible gig!
Response from developer
Thank you so much for the kind words and warm welcome to Hetal! We’re thrilled to hear the flexibility, ease of use, and support have made such a great first impression. We’re excited to have you as part of the community and truly appreciate the recommendation — here’s to many great gigs ahead 🙌
My favorite money earning app!
A few things I would love:
1. I would really like to be a power user and able to reserve more than 3 reservations at a time. I think I’ve proven myself with 90+ reservations at this point!
2. I wish there were more opportunities each week. Target is the only store in my market that has reservations. I’ve also recommended this app to friends in other states a few times and unfortunately all of them are nowhere near available reservations! And some of these people are in huge cities!
3. Would you consider adding a referral bonus? Almost every other money earning shopping app does that and it does motivate your users to spread the word!
And one comment:
When I first started I agree that it could take about 10-15 minutes depending on the foot traffic in the store. (To make sure you do not film another customer.). Back then the reservations could be as low as 6 aisles and did not go over 10. Nowadays, depending on the Target it could be 13-18. Granted some of those are end caps but still. I’ve done it so many times that I know where I’m going. The other day I did a reservation with 13 aisles with limited foot traffic to slow me down and it took me 17 minutes. Yes - I made a note of it!😊. I don’t mind the amount of time it takes now - I only mention it for others to manage their expectations and perhaps so the developers would consider adjusting the description.
All in all, it’s terrific. Payout is delivered in 4-72 hours I would say. Customer service is top notch. And for me, I enjoy the task and I get a few extra steps in while earning ten bucks. WIN WIN
Response from developer
Thanks so much for the thoughtful review and for being a long-time power user 🙌 We truly appreciate the kind words about the app and our support team. Your feedback is incredibly helpful. We’re actively expanding into new stores and markets, and features like increased reservation limits, referrals, and better expectation-setting are all things we’re evaluating. We’ve also recently rolled out dynamic aisle-based pricing to better reflect the time and effort required as reservations vary by store. Thanks again for the detailed insights, the recommendations to friends, and for being part of the Hetal community — we’re excited to keep improving and growing with users like you!
