App is hard to use
Really hard to use the app. Was given the clay as a present and couldn’t figure out how to get the instructions off the app. The kids have just played and made it themselves. Please put paper instructions in or make it more accessible on YouTube.
HEY CLAY!
Your steps are really good.I love the dragons. maybe add Pokémon instead. Just an idea.
Love this app!
This helps a lot with the steps and shows each step slowly and shows what color to use! This app is so helpful and sometimes I had to buy some… and good thing some are free! This is a helpful and amazing app that I can use while using clay!! ❤️❤️
Hey Clay
Great Fun
Very poor customer service and cheated out of purchased products
I am extremely disappointed with my experience with Hey Clay.
I purchased the app in good faith, but I have since been locked out of content that I paid for. Despite sending numerous emails and trying multiple ways to contact customer support, I have received no response whatsoever.
As a paying customer, I feel completely let down and cheated. It is unacceptable to sell access to an app and then leave customers without support when that access is lost. The lack of communication has been just as frustrating as being locked out of my purchase.
I would simply like my access to be reinstated or for someone to respond and resolve the issue. Until then, I cannot recommend Hey Clay based on my experience with their customer service and post-purchase support.
I purchased the app in good faith, but I have since been locked out of content that I paid for. Despite sending numerous emails and trying multiple ways to contact customer support, I have received no response whatsoever.
As a paying customer, I feel completely let down and cheated. It is unacceptable to sell access to an app and then leave customers without support when that access is lost. The lack of communication has been just as frustrating as being locked out of my purchase.
I would simply like my access to be reinstated or for someone to respond and resolve the issue. Until then, I cannot recommend Hey Clay based on my experience with their customer service and post-purchase support.
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